0056222: [24Q2] Credit Note balance not calculated correctly after changing the payment method of a paid order

Openbravo Issue Tracking System - POS2

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Project

Category

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Date Submitted

Last Update

0056222

POS2

POS

public

2024-04-24 12:50

2024-08-13 10:43

Reporter

Markel_Iruretagoyena

Assigned To

SABARINATH P

Priority

immediate

Severity

major

Reproducibility

always

Status

closed

Resolution

unable to reproduce

Platform

OS Version

Product Version

Target Version

24Q3

Fixed in Version

Merge Request Status

Review Assigned To

OBNetwork customer

Support ticket

Regression level

Packaging and release

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0056222: [24Q2] Credit Note balance not calculated correctly after changing the payment method of a paid order

Description

If you change the payment for an order that has been paid with a credit note for another method e.g. cash, the balance of the credit note is not well calculated, you will have more than the expected amount.

Steps To Reproduce

Precondition:
Have credit notes configured.

Steps:
1- Login to POS as vallblanca
2- Change the 'VBS Customer' for 'Arturo Montoro'
3- Add the product 'Avalanche transceiver' to the order
4- Pay for the ticket with cash
5- Go to 'Orders' and click on the 3 vertical dots next to 'Total: 150.00', then select 'Cancel Order'
6- Click on 'Pay' (note that the name of the button should be 'Refund')
7- Select 'Credit Note' as payment method, then click on 'Done'

8- Login to Backoffice and open the 'Gift Card Instance' window => Notice that there is a new credit note record with Arturo Montoro as 'Business Partner' and Initial balance = 150.50

9- Go back to the POS
10- Select 'Arturo Montoro' as the business partner again
11- Add the product 'Multi-Tool' to the order and pay for it with the Credit Note just created => In the backoffice, check that the credit note balance has been updated to 85.60
12- Go to orders and select the record you just created
13- Click on 'Review Payments' button
14- Click on the rounded arrow next to '64.90 €' and select Cash as the payment method
15- Click 'Done' button => Note that now the Credit Note balance is now 365.90 € instead of 150.50 € as it was at the beginning

Proposed Solution

Additional Information