Openbravo Issue Tracking System - Retail Modules |
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ID | Project | Category | View Status | Date Submitted | Last Update |
0056120 | Retail Modules | Loyalty Programs for Web POS | public | 2024-07-26 22:38 | 2024-08-26 09:51 |
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Reporter | axelmercado | |
Assigned To | Rajesh_18 | |
Priority | high | Severity | major | Reproducibility | always |
Status | closed | Resolution | fixed | |
Platform | | OS | 5 | OS Version | |
Product Version | | |
Target Version | | Fixed in Version | | |
Merge Request Status | |
Review Assigned To | |
OBNetwork customer | |
Support ticket | |
Regression level | |
Regression date | |
Regression introduced in release | |
Regression introduced by commit | |
Triggers an Emergency Pack | No |
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Summary | 0056120: Error - Loyalty program subscription status changes when we generate a coupon. |
Description | When we generate a coupon after a purchase for a customer of a loyalty program, after finalizing the purchase and verifying the customer's details, we can see that the status of the subscription has changed to "default", which is not correct. |
Steps To Reproduce | In backoffice have a loyalty program with at least 3 "statuses", for example:
1_ Under review (By default, can earn points but not consume them).
2_ Accepted (Can earn points and consume them)
3_ Rejected (Can neither earn points nor consume them)
- In POS2, have a customer with a minimum of points that allows to generate coupons and that its status is "Accepted".
- Make a sale for that customer and generate the accumulated point coupon.
- Make a new sale for the customer to earn points.
- Check the status of the customer's program, it has changed to the default, in these examples it would be "In progress". |
Proposed Solution | |
Additional Information | |
Tags | No tags attached. |
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Attached Files | |
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Issue History |
Date Modified | Username | Field | Change |
2024-07-26 22:38 | axelmercado | New Issue | |
2024-07-26 22:38 | axelmercado | Assigned To | => Retail |
2024-07-26 22:38 | axelmercado | Triggers an Emergency Pack | => No |
2024-08-01 10:15 | jorgewederago | Status | new => acknowledged |
2024-08-01 11:00 | Rajesh_18 | Assigned To | Retail => Rajesh_18 |
2024-08-01 11:00 | Rajesh_18 | Status | acknowledged => scheduled |
2024-08-20 06:28 | hgbot | Note Added: 0168232 | |
2024-08-26 09:47 | hgbot | Resolution | open => fixed |
2024-08-26 09:47 | hgbot | Status | scheduled => closed |
2024-08-26 09:47 | hgbot | Note Added: 0168441 | |
2024-08-26 09:47 | hgbot | Note Added: 0168442 | |
2024-08-26 09:51 | aaroncalero | Note Added: 0168443 | |