Openbravo Issue Tracking System - POS2 | |||||
| View Issue Details | |||||
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0056106 | POS2 | POS | public | 2024-07-24 14:06 | 2024-08-02 15:12 |
| Reporter | guilleaer | ||||
| Assigned To | sreehari | ||||
| Priority | normal | Severity | major | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | ||
| Platform | OS | 5 | OS Version | ||
| Product Version | |||||
| Target Version | Fixed in Version | 24Q4 | |||
| Merge Request Status | |||||
| Review Assigned To | |||||
| OBNetwork customer | |||||
| Support ticket | |||||
| Regression level | |||||
| Regression date | |||||
| Regression introduced in release | |||||
| Regression introduced by commit | |||||
| Triggers an Emergency Pack | No | ||||
| Summary | 0056106: [RM-15704] When an order pointing to a customer which is not part of master data is loaded an error is shown | ||||
| Description | When an order pointing to a customer which is not part of master data is loaded an error is shown see more info in jira: https://openbravo.atlassian.net/browse/RM-15704 [^] | ||||
| Steps To Reproduce | From POS2 create a new customer Create an order with this customer refresh master data refresh POS using dev tools remove from business partner master data the recently created customer (remove from indexed db) try to open the order from "orders" it will fail "Error The paid receipt can not be loaded because customer is not valid for this terminal." This happens because there is a condition in "customerLoaded.java" which needs to be removed (https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/blob/3d4db00a5bc27431d1cbb2e50e4cb4cf98646512/src/org/openbravo/retail/posterminal/master/LoadedCustomer.java#L102 [^]) After fixing that problem other problem appears POS2 when the order is loaded executes a call to CRM connector to load the business partner but it does not exists (CRM calls to masterdata) | ||||
| Proposed Solution | 1. Remove mentioned condition from query 2. When we are loading an order using this method (loadedCustomer) POS2 should not try to load customer data from the CRM | ||||
| Additional Information | |||||
| Tags | No tags attached. | ||||
| Relationships | |||||
| Attached Files | |||||
| Issue History | |||||
| Date Modified | Username | Field | Change | ||
| 2024-07-24 14:06 | guilleaer | New Issue | |||
| 2024-07-24 14:06 | guilleaer | Assigned To | => Retail | ||
| 2024-07-24 14:06 | guilleaer | Triggers an Emergency Pack | => No | ||
| 2024-07-24 14:06 | guilleaer | Status | new => acknowledged | ||
| 2024-07-24 14:08 | guilleaer | Summary | When an order pointing to a customer which is not part of master data is loaded an error is shown => [RM-15704] When an order pointing to a customer which is not part of master data is loaded an error is shown | ||
| 2024-07-24 14:08 | guilleaer | Description Updated | bug_revision_view_page.php?rev_id=28283#r28283 | ||
| 2024-07-24 14:08 | guilleaer | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=28285#r28285 | ||
| 2024-07-24 14:08 | guilleaer | Proposed Solution updated | |||
| 2024-07-25 09:04 | sreehari | Assigned To | Retail => sreehari | ||
| 2024-07-25 09:04 | sreehari | Status | acknowledged => scheduled | ||
| 2024-07-29 06:49 | hgbot | Note Added: 0167409 | |||
| 2024-07-29 06:50 | hgbot | Note Added: 0167410 | |||
| 2024-08-02 15:11 | hgbot | Note Added: 0167664 | |||
| 2024-08-02 15:11 | hgbot | Note Added: 0167665 | |||
| 2024-08-02 15:12 | hgbot | Note Added: 0167666 | |||
| 2024-08-02 15:12 | hgbot | Resolution | open => fixed | ||
| 2024-08-02 15:12 | hgbot | Status | scheduled => closed | ||
| 2024-08-02 15:12 | hgbot | Fixed in Version | => 24Q4 | ||
| 2024-08-02 15:12 | hgbot | Note Added: 0167667 | |||
| Notes | |||||
|
|
|||||
|
|
||||
|
|
|||||
|
|
||||
|
|
|||||
|
|
||||
|
|
|||||
|
|
||||
|
|
|||||
|
|
||||
|
|
|||||
|
|
||||