Openbravo Issue Tracking System - POS2
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0056033POS2POSpublic2024-07-16 16:342024-07-22 07:28
Daria_Sh 
SABARINATH P 
normalminoralways
scheduledopen 
5
 
 
No
0056033: [24q3] The search key of a gift card is hardcoded to 6 characters for the scan to function properly
In the POS, it is only possible to apply a gift card using a scanner if the search key is at least 6 characters long. If Search Key is less then 6 symbols it will not be recognized by scanner. This restriction is not documented
1.Log in to POS
2.Search for 'Gift Card 50€' product → Add it to the Order
3.Introduce less then 6 symbols (12345) into 'Identifier' field
4.Fulfill the rest required fields → Push 'Finish' button
5.Complete a sale of Gift Card
6.Add any product to the Order again
7.Push 'Pay' button
8.Scan the code (search key) of newly created Gift Card

Actual Result: Gift Card is not applied
Expected Result: Gift Card is applied and is displayed as a payment line
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Issue History
2024-07-16 16:34Daria_ShNew Issue
2024-07-16 16:34Daria_ShAssigned To => Retail
2024-07-16 16:34Daria_ShTriggers an Emergency Pack => No
2024-07-16 16:34Daria_ShSummaryThe search key of a gift card is hardcoded to 6 characters for the scan to function properly => [24q3] The search key of a gift card is hardcoded to 6 characters for the scan to function properly
2024-07-22 07:27SABARINATH PAssigned ToRetail => SABARINATH P
2024-07-22 07:28SABARINATH PStatusnew => scheduled

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