Openbravo Issue Tracking System - Retail Modules
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0056018Retail ModulesReturn Receiptpublic2024-07-15 21:492024-07-16 12:39
ivazquez 
Retail 
highmajoralways
closedduplicate 
5
RR20Q3.4 
 
guillermogil
No
0056018: Error when we change the line in the return
We have a problem with a "customer return".
- the store makes a return that refunds
- It manages to delete the lines
- It selects other items and performs the maiement
- And the ticket is blocked because there is a positive and a negative payment on the same ticket.
1- Open a webPOS
2- do a sales order and pay
3- do a return with the order created in the step 2
4- add the payment and then delete the line.
5- add another lines positive and we have a error
No tags attached.
duplicate of design defect 0055722 new Retail POS2 To block the possibility to delete product lines when a payment exists. 
? WhatsApp Video 2024-07-15 at 16.41.08.mp4 (2,366,069) 2024-07-15 21:49
https://issues.openbravo.com/file_download.php?file_id=20011&type=bug
Issue History
2024-07-15 21:49ivazquezNew Issue
2024-07-15 21:49ivazquezAssigned To => Retail
2024-07-15 21:49ivazquezFile Added: WhatsApp Video 2024-07-15 at 16.41.08.mp4
2024-07-15 21:49ivazquezTriggers an Emergency Pack => No
2024-07-15 21:49ivazquezNote Added: 0166988
2024-07-16 12:39guillermogilReview Assigned To => guillermogil
2024-07-16 12:39guillermogilRelationship addedduplicate of 0055722
2024-07-16 12:39guillermogilNote Added: 0167010
2024-07-16 12:39guillermogilStatusnew => closed
2024-07-16 12:39guillermogilResolutionopen => duplicate

Notes
(0166988)
ivazquez   
2024-07-15 21:49   
If you need more information, please inform to Sofia dos Santos.
(0167010)
guillermogil   
2024-07-16 12:39   
Issue is identified as a project to be developed