0055949: User action of type Verified Return Ticket is removed from ticket

Openbravo Issue Tracking System - Retail Modules

View Issue Details

Project

Category

View Status

Date Submitted

Last Update

0055949

Retail Modules

Web POS

public

2024-06-28 07:14

2024-07-09 11:42

Reporter

jonae

Assigned To

kousalya_r

Priority

normal

Severity

major

Reproducibility

have not tried

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

Target Version

RR24Q3

Fixed in Version

Merge Request Status

Review Assigned To

OBNetwork customer

Support ticket

Regression level

Production - QA Approved

Regression date

2024-06-28

Regression introduced in release

Regression introduced by commit

https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/commit/ba55f99ac97c7bc2e730606c6e0063ab0d52138c [^]

Triggers an Emergency Pack

Summary

0055949: User action of type Verified Return Ticket is removed from ticket

Description

The approvals assigned to the ticket associated to the verified return action are removed from the ticket when updating the lines with the new inputs and approvals.

Steps To Reproduce

The user action Verified Return Ticket needs to be configured. This user action is added for the system when doing a new verified return.
- Add a new user action of type Verified Return Ticket, including one or more user inputs.
- Create a new ticket and process it.
- Return the created ticket.
- The pop up to add the information of the user action configured appears.
- Choose the inputs.
- One the verified return is created the information selected by the user is not included.

Proposed Solution

Technically speaking the updateInputsAndApprovalsWithNewLine function needs to take into consideration the information that is included in the payload but also the information already included in the ticket to maintain all the information.

Additional Information