Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0055931POS2POSpublic2024-07-05 16:322024-07-05 16:33
ReporterDaria_Sh 
Assigned ToRetail 
PrioritynormalSeverityminorReproducibilityalways
StatusnewResolutionopen 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0055931: [24q3] A different address is displayed when making a cross-store verified return
DescriptionIf an issued invoice is created in the Orhi Store and a verified return is made for that order in the Vall Blanca Store, a different customer address than the one set during the sale in the Orhi Store will be displayed

The Cross Store configurations in backoffice:
In the 'Organization' window:
- Open 'Vall Blanca Store' → Move to 'Retail Configuration' section:
- Select 'White Valley Spain S.A' in 'Cross Store Organization' field
- Specify 'Spain Reconciliations' in the 'Document type for Reconciliations' field
- Set 'Group' in 'Retail Organization Type' field
Steps To Reproduce1. Log in to Orhi Store
2. Assign a Customer to the Order
3. Apply 'Issue Invoice' option
4. Add product to the Order → Complete a sale
5. Log in to Vall Blanca Store
6. Go to Orders → Apply 'Store' filter
7. Select created in Orhi Store order
8. Push 3 dots at the and of the line → Apply 'Verified Return' option
9. Pay attention to address line

Actual result: A different customer address than the one set during the sale in the Orhi Store is displayed
Proposed Solution
Additional Information
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Attached Filespng Screenshot_40.png (65,810) 2024-07-05 16:32
https://issues.openbravo.com/file_download.php?file_id=19980&type=bug
png

png Screenshot_41.png (61,501) 2024-07-05 16:32
https://issues.openbravo.com/file_download.php?file_id=19981&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2024-07-05 16:32Daria_ShNew Issue
2024-07-05 16:32Daria_ShAssigned To => Retail
2024-07-05 16:32Daria_ShFile Added: Screenshot_40.png
2024-07-05 16:32Daria_ShTriggers an Emergency Pack => No
2024-07-05 16:32Daria_ShFile Added: Screenshot_41.png
2024-07-05 16:33Daria_ShSteps to Reproduce Updatedbug_revision_view_page.php?rev_id=28196#r28196

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