Openbravo Issue Tracking System - Retail Modules
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0055883Retail ModulesWeb POSpublic2024-07-01 15:302024-08-05 10:29
gowthamveeramuthu 
gowthamveeramuthu 
normalminoralways
closedno change required 
5
 
RR23Q3 
No
0055883: change amount calculation is not correct
change amount shows extra amount when using 8 precision.

product price: 2.00
tax : 0.15
total: 2.15 to pay
when adding 3 as cash payment. you can see 0.86 as change instead of 0.85
in livebuilds 23q3
terminal: PS-1
BO config:
1. Update Standard Precision, Price Precision, and Costing Precision to 8 in the Currency window.
2. Unselect the Price Includes Tax flag in the Price List window; Price Includes Tax = N (The White Valley Group Sale Price list (Opening Store))
3. Set price of the product to 2.
4. Set tax rate for the product to 7.25

in POS:
1. Refresh POS and create an order with the same product with quantity 1.
2. Here the actual tax rate calculated will be 0.15 and it will reflect in the total amount as 2.15
3. In the checkout screen add cash for 3, the change will reflect as 0.86 instead of 0.85
No tags attached.
png Screenshot 2024-07-01 at 6.12.26 PM.png (341,442) 2024-07-01 15:30
https://issues.openbravo.com/file_download.php?file_id=19964&type=bug
png Screenshot 2024-07-01 at 6.09.14 PM.png (246,401) 2024-07-01 15:31
https://issues.openbravo.com/file_download.php?file_id=19965&type=bug
png

png Screenshot 2024-07-01 at 6.09.27 PM.png (268,185) 2024-07-01 15:31
https://issues.openbravo.com/file_download.php?file_id=19966&type=bug
png Screenshot 2024-07-01 at 6.09.59 PM.png (531,616) 2024-07-01 15:31
https://issues.openbravo.com/file_download.php?file_id=19967&type=bug
png Screenshot 2024-07-01 at 6.10.08 PM.png (393,189) 2024-07-01 15:32
https://issues.openbravo.com/file_download.php?file_id=19968&type=bug
Issue History
2024-07-01 15:30gowthamveeramuthuNew Issue
2024-07-01 15:30gowthamveeramuthuAssigned To => Retail
2024-07-01 15:30gowthamveeramuthuFile Added: Screenshot 2024-07-01 at 6.12.26 PM.png
2024-07-01 15:30gowthamveeramuthuTriggers an Emergency Pack => No
2024-07-01 15:31gowthamveeramuthuFile Added: Screenshot 2024-07-01 at 6.09.14 PM.png
2024-07-01 15:31gowthamveeramuthuFile Added: Screenshot 2024-07-01 at 6.09.27 PM.png
2024-07-01 15:31gowthamveeramuthuFile Added: Screenshot 2024-07-01 at 6.09.59 PM.png
2024-07-01 15:32gowthamveeramuthuFile Added: Screenshot 2024-07-01 at 6.10.08 PM.png
2024-07-19 12:01migueldejuanaNote Added: 0167166
2024-07-19 12:01migueldejuanaStatusnew => feedback
2024-07-22 07:39guillermogilAssigned ToRetail => gowthamveeramuthu
2024-08-05 10:29gowthamveeramuthuNote Added: 0167698
2024-08-05 10:29gowthamveeramuthuStatusfeedback => closed
2024-08-05 10:29gowthamveeramuthuResolutionopen => no change required

Notes
(0167166)
migueldejuana   
2024-07-19 12:01   
Please, confirm with the customer why are they using precision = 8. The recomendation for USD y 2 and we give a warning in the ERP while saving a higher precision.

As far as we know, there is no reason to do such configuration and right now we consider it as a wrong configuration issue.

Please confirm that information with the customer
(0167698)
gowthamveeramuthu   
2024-08-05 10:29   
after the discussion with customer. they don't want any change and asked to close this ticket.