0055880: When a till is closed from the backend, the cashup process should be executed afterwards.

Openbravo Issue Tracking System - POS2

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Category

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Date Submitted

Last Update

0055880

POS2

POS

public

2024-07-01 14:48

2024-09-19 15:47

Reporter

NaroaIriarte

Assigned To

Retail

Priority

normal

Severity

major

Reproducibility

always

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

Target Version

Fixed in Version

Merge Request Status

Review Assigned To

migueldejuana

OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0055880: When a till is closed from the backend, the cashup process should be executed afterwards.

Description

If a till is closed using the close till from backend process, the cashup process should be executed the next time that terminal is used to avoid inconsistencies. This is not happening currently.

Steps To Reproduce

- As a prerequisite, the sessions module has to be installed.
- Log into the pos in the VBS-2 terminal and open the store with today's date.
- Go to the backend and go to the 'Terminals and Tills status' window. Find the 'VBS-2' terminal and select it. See that in the subtab 'Tills Status', the opened till appears as not closed.
- Push the 'Close Tills' process button, to close the tills corresponding to the terminal.
- See that now, the 'Till Status' subtab shows the till as closed and, more precisely, as 'Closed in Backend'.
- Go again to the POS, where the VBS-2 terminal is opened.
- Try to buy anything.
- See that you can continue working with it.
- This should not happen, the cashup should be executed before being able to continue working with it.
- If you go back to the backend to the 'Terminals and Tills status' and see the 'Tills Status subtab' you will see that the till is indeed closed but the 'Cash Up' field is empty.

Proposed Solution

Additional Information

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Relationships

depends on	backport	0056505	24Q3.2	closed	SABARINATH P	POS2	When a till is closed from the backend, the cashup process should be executed afterwards.
depends on	backport	0056506	24Q2.4	closed	SABARINATH P	POS2	When a till is closed from the backend, the cashup process should be executed afterwards.
related to	feature request	0055879		acknowledged	NaroaIriarte	POS2	Create a new functionality that will close the store and reopen it again when needed
related to	defect	0056862		closed	Rajesh_18	Retail Modules	Force open store not working if all touchpoints are closed