Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0055860 | Retail Modules | Web POS | public | 2024-06-28 07:14 | 2024-07-09 11:39 |
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| Reporter | jonae | |
| Assigned To | kousalya_r | |
| Priority | normal | Severity | major | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | Production - QA Approved |
| Regression date | 2024-06-28 |
| Regression introduced in release | |
| Regression introduced by commit | https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/commit/ba55f99ac97c7bc2e730606c6e0063ab0d52138c [^] |
| Triggers an Emergency Pack | No |
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| Summary | 0055860: User action of type Verified Return Ticket is removed from ticket |
| Description | The approvals assigned to the ticket associated to the verified return action are removed from the ticket when updating the lines with the new inputs and approvals. |
| Steps To Reproduce | The user action Verified Return Ticket needs to be configured. This user action is added for the system when doing a new verified return.
- Add a new user action of type Verified Return Ticket, including one or more user inputs.
- Create a new ticket and process it.
- Return the created ticket.
- The pop up to add the information of the user action configured appears.
- Choose the inputs.
- One the verified return is created the information selected by the user is not included. |
| Proposed Solution | Technically speaking the updateInputsAndApprovalsWithNewLine function needs to take into consideration the information that is included in the payload but also the information already included in the ticket to maintain all the information. |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | | depends on | backport | 0055949 | RR24Q3 | closed | kousalya_r | Retail Modules | User action of type Verified Return Ticket is removed from ticket | | caused by | defect | 0055675 | | closed | | Openbravo Localizations | The user input information included in a sale is not included in the return of that sale, therefore it is not included in the SA |
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| Attached Files | |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2024-06-28 07:14 | jonae | New Issue | |
| 2024-06-28 07:14 | jonae | Assigned To | => kousalya_r |
| 2024-06-28 07:14 | jonae | Regression level | => Production - QA Approved |
| 2024-06-28 07:14 | jonae | Regression date | => 2024-06-28 |
| 2024-06-28 07:14 | jonae | Regression introduced by commit | => https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/commit/ba55f99ac97c7bc2e730606c6e0063ab0d52138c [^] |
| 2024-06-28 07:14 | jonae | Triggers an Emergency Pack | => No |
| 2024-06-28 09:31 | hgbot | Note Added: 0166456 | |
| 2024-07-02 12:47 | gorkaion | Relationship added | caused by 0055675 |
| 2024-07-02 14:18 | hgbot | Resolution | open => fixed |
| 2024-07-02 14:18 | hgbot | Status | new => closed |
| 2024-07-02 14:18 | hgbot | Note Added: 0166602 | |
| 2024-07-02 14:18 | hgbot | Fixed in Version | => 24Q4 |
| 2024-07-02 14:18 | hgbot | Note Added: 0166603 | |
| 2024-07-09 11:38 | aferraz | Status | closed => new |
| 2024-07-09 11:38 | aferraz | Resolution | fixed => open |
| 2024-07-09 11:38 | aferraz | Fixed in Version | 24Q4 => |
| 2024-07-09 11:38 | aferraz | Status | new => scheduled |
| 2024-07-09 11:38 | aferraz | Note Added: 0166831 | |
| 2024-07-09 11:39 | aferraz | Status | scheduled => resolved |
| 2024-07-09 11:39 | aferraz | Resolution | open => fixed |
| 2024-07-09 11:39 | aferraz | Status | resolved => closed |