0055781: Empty Customer is assigned to the ticket when we click save and then assign

Openbravo Issue Tracking System - POS2

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Project

Category

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Date Submitted

Last Update

0055781

POS2

POS

public

2024-06-17 11:42

2024-06-19 16:04

Reporter

nicola_uva

Assigned To

javierRodriguez

Priority

immediate

Severity

major

Reproducibility

sometimes

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

Target Version

Fixed in Version

24Q3

Merge Request Status

Review Assigned To

OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0055781: Empty Customer is assigned to the ticket when we click save and then assign

Description

Empty Customer is assigned to the ticket when we click save and assign.
The problem happen when the user click on save and then very fast on save and assign button

Steps To Reproduce

1) Enable remote customer
2) Click on customer creation form
3) fulfill the customer info
4) click on save button and then click very fast on save and assign button
5) Customer is not assigned to the ticket and when the order is sync an EWIs is generated

org.openbravo.base.exception.OBException: Error in OrderLoader: No row with the given identifier exists: [BusinessPartner#null]
    at org.openbravo.retail.posterminal.OrderLoader.saveRecord(OrderLoader.java:515)
    at org.openbravo.mobile.core.process.DataSynchronizationProcess.saveRecord(DataSynchronizationProcess.java:214)
    at org.openbravo.mobile.core.process.DataSynchronizationProcess.exec(DataSynchronizationProcess.java:165)
    at org.openbravo.mobile.core.process.DataSynchronizationProcess.exec(DataSynchronizationProcess.java:97)

Proposed Solution

Additional Information

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Relationships

related to	defect	0055688		closed	javierRodriguez	Wrong json is generated using OB CRM and remote customer when a new location is created for a no sychronized customer
depends on	backport	0055800	24Q2	closed	javierRodriguez	Empty Customer is assigned to the ticket when we click save and then assign
depends on	backport	0055801	24Q1.3	closed	javierRodriguez	Empty Customer is assigned to the ticket when we click save and then assign