Openbravo Issue Tracking System - POS2 |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0055722 | POS2 | POS | public | 2024-06-10 11:22 | 2024-06-13 12:11 |
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| Reporter | XABIER_AGUADO | |
| Assigned To | Retail | |
| Priority | normal | Severity | major | Reproducibility | have not tried |
| Status | new | Resolution | open | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0055722: To block the possibility to delete product lines when a payment exists. |
| Description | It is requested to block the possibility to delete product lines when a payment exists.
Currently if we add PMs to a ticket, delete lines and then try doing a return of a different tickets, the previous PMs will appear in the return.
This scenario is specially problematic when paying with Credit Cards as once the PMS is added it cannot be deleted. |
| Steps To Reproduce | do a sale
pay by cash + credit card
don’t click on button OPEN or DONE
click on GO back arrow
remove the product line
start a verified return
previous payment lines still appear --> it’s not possible to have postive payment on return
Video: https://drive.google.com/file/d/1mhu9e2ZnBwac8WAdg2Bg7AeJRH_UZFXQ/view?usp=sharing [^] |
| Proposed Solution | make impossible to remove any product line if there is a payment |
| Additional Information | |
| Tags | FASH |
| Relationships | | has duplicate | defect | 0056018 | | closed | Retail | Retail Modules | Error when we change the line in the return | | related to | design defect | 0054165 | | new | Retail | POS2 | Stuck in POS after deleting a product if we are in overpayment and Payment Method Cancelation is not allowed |
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| Attached Files |  Screenshot_4.png (78,262) 2024-06-10 11:22
https://issues.openbravo.com/file_download.php?file_id=19893&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2024-06-10 11:22 | XABIER_AGUADO | New Issue | |
| 2024-06-10 11:22 | XABIER_AGUADO | Assigned To | => Retail |
| 2024-06-10 11:22 | XABIER_AGUADO | File Added: Screenshot_4.png | |
| 2024-06-10 11:22 | XABIER_AGUADO | Triggers an Emergency Pack | => No |
| 2024-06-10 11:22 | XABIER_AGUADO | Tag Attached: FASH | |
| 2024-06-11 18:48 | guilleaer | Status | new => acknowledged |
| 2024-06-12 07:02 | SABARINATH P | Assigned To | Retail => SABARINATH P |
| 2024-06-12 07:02 | SABARINATH P | Status | acknowledged => scheduled |
| 2024-06-13 11:35 | guilleaer | Type | defect => design defect |
| 2024-06-13 11:35 | guilleaer | Status | scheduled => resolved |
| 2024-06-13 11:35 | guilleaer | Resolution | open => fixed |
| 2024-06-13 11:35 | guilleaer | Status | resolved => closed |
| 2024-06-13 11:35 | guilleaer | Status | closed => new |
| 2024-06-13 11:35 | guilleaer | Resolution | fixed => open |
| 2024-06-13 11:35 | guilleaer | Note Added: 0165903 | |
| 2024-06-13 11:36 | guilleaer | Relationship added | related to 0054165 |
| 2024-06-13 12:11 | guilleaer | Assigned To | SABARINATH P => Retail |
| 2024-07-16 12:39 | guillermogil | Relationship added | has duplicate 0056018 |