Openbravo Issue Tracking System - POS2 | |||||
View Issue Details | |||||
ID | Project | Category | View Status | Date Submitted | Last Update |
0055680 | POS2 | POS | public | 2024-06-04 17:28 | 2024-06-14 09:09 |
Reporter | charlotte_vasseur | ||||
Assigned To | Rajesh_18 | ||||
Priority | normal | Severity | major | Reproducibility | unable to reproduce |
Status | scheduled | Resolution | open | ||
Platform | OS | 5 | OS Version | ||
Product Version | |||||
Target Version | Fixed in Version | ||||
Merge Request Status | |||||
Review Assigned To | |||||
OBNetwork customer | |||||
Support ticket | |||||
Regression level | |||||
Regression date | |||||
Regression introduced in release | |||||
Regression introduced by commit | |||||
Triggers an Emergency Pack | No | ||||
Summary | 0055680: [24Q2] Size Exchange after promotion: price modification is applied on only 1 quantity | ||||
Description | When doing an exchange on a product in multiple quantities with a promotion applied during the sale, and deactivated before the return, the price modification coming with the exchange is made on only 1 quantity | ||||
Steps To Reproduce | Enable product exchange for the same price in the required touchpoint type Login in POS with a correct user on the channel touchpoint Finalize a sale of a product A with a promotion applied in quantity N > 1 In the backoffice, deactive the promotion and in POS, go to menu 'Orders' Create a complete verified return on the previous sale Add the same product A in quantity N (See POS Product returned with promotion.png) Click on the product line of the product added Click on 'Exchange' and confirm the exchange => The price of the product in positive should be the same as the product in negative (See POS Product exchange with promotion KO.png) The promotion is applied only in quantity 1 (69€), the promotion for remaining quantities is not applied (69*2 = 138€) (Cannot show a screenshot from Livebuilds because product exchange is actually KO - see POS Exchange product KO.png) | ||||
Proposed Solution | |||||
Additional Information | |||||
Tags | No tags attached. | ||||
Relationships | |||||
Attached Files | POS Product returned with promotion.png (179,420) 2024-06-04 17:28 https://issues.openbravo.com/file_download.php?file_id=19871&type=bug POS Product exchange with promotion KO.png (199,041) 2024-06-04 17:29 https://issues.openbravo.com/file_download.php?file_id=19872&type=bug POS Exchange product KO.png (159,353) 2024-06-04 17:29 https://issues.openbravo.com/file_download.php?file_id=19873&type=bug POS Product exchange with promotion 1 KO.png (221,532) 2024-06-04 18:47 https://issues.openbravo.com/file_download.php?file_id=19874&type=bug | ||||
Issue History | |||||
Date Modified | Username | Field | Change | ||
2024-06-04 17:28 | charlotte_vasseur | New Issue | |||
2024-06-04 17:28 | charlotte_vasseur | Assigned To | => Retail | ||
2024-06-04 17:28 | charlotte_vasseur | File Added: POS Product returned with promotion.png | |||
2024-06-04 17:28 | charlotte_vasseur | Triggers an Emergency Pack | => No | ||
2024-06-04 17:29 | charlotte_vasseur | File Added: POS Product exchange with promotion KO.png | |||
2024-06-04 17:29 | charlotte_vasseur | File Added: POS Exchange product KO.png | |||
2024-06-04 18:47 | charlotte_vasseur | Note Added: 0165573 | |||
2024-06-04 18:47 | charlotte_vasseur | File Added: POS Product exchange with promotion 1 KO.png | |||
2024-06-07 08:50 | guillermogil | Severity | critical => major | ||
2024-06-12 07:41 | guillermogil | Status | new => acknowledged | ||
2024-06-12 08:58 | Rajesh_18 | Assigned To | Retail => Rajesh_18 | ||
2024-06-12 08:58 | Rajesh_18 | Status | acknowledged => scheduled | ||
2024-06-14 09:09 | hgbot | Note Added: 0165947 |
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