Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0055679POS2POSpublic2024-06-04 17:152024-06-04 17:15
Reportercharlotte_vasseur 
Assigned ToRetail 
PrioritynormalSeverityminorReproducibilityunable to reproduce
StatusnewResolutionopen 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0055679: [24Q2] Size Exchange after promotion: Confirmation pop-up should be displayed if only one product is available
DescriptionWhen only one product is available in the ticket to do the exchange, we should have a confirmation pop-up instead of:
- a pop-up to select one product when clicking on the positive line
- a pop-up to define the quantity on one product when clicking on the negative line
Steps To ReproduceEnable product exchange for the same price in the required touchpoint type

Login in POS with a correct user on the channel touchpoint
Finalize a sale of a product A in quantity N > 1
Create a complete verified return on the previous sale
Add the same product A in quantity N (same price as P1)
Click on the product line of the product added
Click on 'Exchange'
=> A pop-up is displayed asking to select a product, but there is only one product in the list
(See POS One product availble - select product from positive line.png)

Same when clicking on the product to be returned
=> A pop-up is displayed asking to define a quantity to exchange, but there is only one product in the list
(See POS One product availble - select product from negative line.png)

If there is only one available product for the exchange in the ticket, we should have a confirmation pop-up (See POS One product availble - confirmation exemple.png)

(Cannot show a screenshot from Livebuilds because product exchange is actually KO - see POS Exchange product KO.png)
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
Attached Filespng POS One product availble - select product from positive line.png (118,687) 2024-06-04 17:15
https://issues.openbravo.com/file_download.php?file_id=19867&type=bug
png

png POS One product availble - select product from negative line.png (124,634) 2024-06-04 17:15
https://issues.openbravo.com/file_download.php?file_id=19868&type=bug
png

png POS One product availble - confirmation exemple.png (161,748) 2024-06-04 17:15
https://issues.openbravo.com/file_download.php?file_id=19869&type=bug
png

png POS Exchange product KO.png (159,353) 2024-06-04 17:15
https://issues.openbravo.com/file_download.php?file_id=19870&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2024-06-04 17:15charlotte_vasseurNew Issue
2024-06-04 17:15charlotte_vasseurAssigned To => Retail
2024-06-04 17:15charlotte_vasseurFile Added: POS One product availble - select product from positive line.png
2024-06-04 17:15charlotte_vasseurTriggers an Emergency Pack => No
2024-06-04 17:15charlotte_vasseurFile Added: POS One product availble - select product from negative line.png
2024-06-04 17:15charlotte_vasseurFile Added: POS One product availble - confirmation exemple.png
2024-06-04 17:15charlotte_vasseurFile Added: POS Exchange product KO.png

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