0055657: [24Q2] Gift card on 360 customer view: expired gift card / credit note / gift certificate are displayed

Openbravo Issue Tracking System - POS2
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ID	Project	Category	View Status	Date Submitted	Last Update
0055657	POS2	POS	public	2024-06-03 18:43	2025-03-27 12:15

Reporter	charlotte_vasseur
Assigned To	SABARINATH P
Priority	normal	Severity	minor	Reproducibility	always
Status	closed	Resolution	duplicate
Platform		OS	5	OS Version
Product Version
Target Version		Fixed in Version
Merge Request Status	open
Review Assigned To
OBNetwork customer	No
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency Pack	No

Summary	0055657: [24Q2] Gift card on 360 customer view: expired gift card / credit note / gift certificate are displayed
Description	On 'Gift cards' tab on the customer 360 view, expired gift card / credit note / gift certificate are displayed
Steps To Reproduce	In the backoffice, update the expiration date on gift card / credit note / gift certificate to be in the past Login in POS with a correct user on the channel touchpoint Assign to the ticket a customer with gift card / credit note / gift voucher Navigate to 'Gift cards' tab on the customer 360 view => Gift card / credit note / gift certificate with expiration dates are displayed (See POS expired GC.png) According to the specification https://docs.google.com/document/d/16aoBwRupeohOKN4g3g65oHYqeuf1LOaATKERzUl236o/edit#heading=h.otpj7kj2zc0i [^] , they should not be present in the list (See Spec not expired GC.png)
Proposed Solution
Additional Information
Tags	No tags attached.
Relationships
Attached Files	POS expired GC.png (222,819) 2024-06-03 18:43 https://issues.openbravo.com/file_download.php?file_id=19858&type=bug Spec not expired GC.png (233,337) 2024-06-03 18:43 https://issues.openbravo.com/file_download.php?file_id=19859&type=bug

Issue History
Date Modified	Username	Field	Change
2024-06-03 18:43	charlotte_vasseur	New Issue
2024-06-03 18:43	charlotte_vasseur	Assigned To	=> Retail
2024-06-03 18:43	charlotte_vasseur	File Added: POS expired GC.png
2024-06-03 18:43	charlotte_vasseur	Triggers an Emergency Pack	=> No
2024-06-03 18:43	charlotte_vasseur	File Added: Spec not expired GC.png
2024-08-29 07:25	guillermogil	Status	new => acknowledged
2024-08-30 08:27	SABARINATH P	Assigned To	Retail => SABARINATH P
2024-08-30 08:27	SABARINATH P	Status	acknowledged => scheduled
2024-08-30 13:17	SABARINATH P	Relationship added	caused by 0055783
2024-08-30 13:43	SABARINATH P	Relationship deleted	caused by 0055783
2024-08-30 13:45	hgbot	Merge Request Status	=> open
2024-08-30 13:45	hgbot	Note Added: 0168602
2025-03-27 12:15	hgbot	Note Added: 0177546
2025-03-27 12:15	hgbot	Status	scheduled => closed
2025-03-27 12:15	hgbot	Resolution	open => duplicate

Notes