Openbravo Issue Tracking System - POS2
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0055582POS2POSpublic2024-05-24 13:492024-05-27 09:44
philippe_mui 
njimenez 
normalmajorhave not tried
closedunable to reproduce 
5
 
 
No
0055582: RM-11628 If 'Show document delivery methods' is inactive we cannot print Gift Receipts
When 'Show document delivery methods' is inactive the option to reprint / resend by mail doesnt print Gift Receipts at all.

 

https://openbravo.atlassian.net/browse/RM-11628 [^]
In BO, configure ‘Show document delivery methods' = 'N’ at ToucPoint Type level

Log in on a POS and do a sale → its automatically printed

Re Open the sale and click on reprint → Ticket / invoice is automatically printer. No option to print Gift Receipt appears.
FASH
Issue History
2024-05-24 13:49philippe_muiNew Issue
2024-05-24 13:49philippe_muiAssigned To => Retail
2024-05-24 13:49philippe_muiTriggers an Emergency Pack => No
2024-05-24 13:50philippe_muiTag Attached: FASH
2024-05-24 14:33njimenezAssigned ToRetail => njimenez
2024-05-27 09:44njimenezNote Added: 0165150
2024-05-27 09:44njimenezStatusnew => closed
2024-05-27 09:44njimenezResolutionopen => unable to reproduce

Notes
(0165150)
njimenez   
2024-05-27 09:44   
If a template is configured in the organization the gift receipt option appears. The issue was related to wrong configurations in the used instance