Openbravo Issue Tracking System - POS2 |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0055551 | POS2 | POS | public | 2024-05-22 14:02 | 2024-05-27 09:42 |
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| Reporter | philippe_mui | |
| Assigned To | Triage Platform Conn | |
| Priority | high | Severity | major | Reproducibility | always |
| Status | closed | Resolution | unable to reproduce | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0055551: RM-14096 Credit Notes are not printer by RT Printed in 24Q2 for Italy with RT Printer. A popup appears instead |
| Description | When doing a return with a Credit Note, it is not printed by RT Printed in 24Q2 for Italy with RT Printer.
I am not able to finalize the return because I am stuck on the popup (see attachment)
It is working well in 24Q1 for an Italian store and also in 24Q2 on a French store so it’s a regression
Expected result : the Credit Note is printed with its barcode along with the return ticket with the RT printer for Italy
https://openbravo.atlassian.net/browse/RM-14096 [^] |
| Steps To Reproduce | Make a sale in POS
Do a verified return of the sale
current result : a popup appears (receipt fiscalization)
expected result : no popup appears and the verified return can be finalized |
| Proposed Solution | |
| Additional Information | |
| Tags | FASH |
| Relationships | |
| Attached Files |  2024-05-22_14h02_00.png (1,790,836) 2024-05-22 14:02
https://issues.openbravo.com/file_download.php?file_id=19806&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2024-05-22 14:02 | philippe_mui | New Issue | |
| 2024-05-22 14:02 | philippe_mui | Assigned To | => Retail |
| 2024-05-22 14:02 | philippe_mui | File Added: 2024-05-22_14h02_00.png | |
| 2024-05-22 14:02 | philippe_mui | Triggers an Emergency Pack | => No |
| 2024-05-22 14:02 | philippe_mui | Tag Attached: FASH | |
| 2024-05-22 14:03 | philippe_mui | Summary | Credit Notes are not printer by RT Printed in 24Q2 for Italy with RT Printer. A popup appears instead => RM-14096 Credit Notes are not printer by RT Printed in 24Q2 for Italy with RT Printer. A popup appears instead |
| 2024-05-22 14:03 | philippe_mui | Description Updated | bug_revision_view_page.php?rev_id=28012#r28012 |
| 2024-05-23 07:37 | guillermogil | Assigned To | Retail => Triage Platform Conn |
| 2024-05-27 09:42 | njimenez | Note Added: 0165148 | |
| 2024-05-27 09:42 | njimenez | Status | new => closed |
| 2024-05-27 09:42 | njimenez | Resolution | open => unable to reproduce |