Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0055480POS2POSpublic2024-05-14 15:222025-01-26 11:35
Reportercharlotte_vasseur 
Assigned Tojorgewederago 
PrioritynormalSeverityminorReproducibilityalways
StatusnewResolutionopen 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0055480: [SALES] [SALES REPRESENTATIVE] Not possible to change the sales representative on multi-selection of lines
DescriptionThe field ‘Sales Representative’ is not editable on a completed order with multi-selection of lines
However, it is when editing lines 1 by 1
Steps To ReproduceUser has a role that authorized to assign sales representative for completed orders
(See Conf Touchpoint Type Sales Rep.png and Conf Role Sales Rep.png)

In POS

Finalize a sale with differents sales representative:
- in the header, sales representative = A
- in the line of product P1, sales representative = B (actual seller looged)
- in the line of product P2, sales representative = C
- in the line of product P3, sales representative = B (actual seller looged)
(See Completed sale with sales rep.png)

Go to 'Orders' menu
Open the previous sale
Select all the products using multi-selection
Click on the '3 dots' button on the header line of number of selected products
=> The field ‘Sales Representative’ is not editable
(See Completed sale sales rep not editable multi.png)

As seen with David Baz, it should be editable, as it is when editing lines one by one
(See Completed sale sales rep editable line.png)
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
has duplicate defect 0057276 closed Retail By multi selecting product on a complete sales , the 'Sales Representative' field in the 'Product Line' pop-up is grayed out 
Attached Filespng Conf Touchpoint Type Sales Rep.png (220,310) 2024-05-14 15:22
https://issues.openbravo.com/file_download.php?file_id=19768&type=bug
png

png Conf Role Sales Rep.png (194,807) 2024-05-14 15:22
https://issues.openbravo.com/file_download.php?file_id=19769&type=bug
png

png Completed sale with sales rep.png (126,978) 2024-05-14 15:23
https://issues.openbravo.com/file_download.php?file_id=19770&type=bug
png

png Completed sale sales rep not editable multi.png (135,489) 2024-05-14 15:23
https://issues.openbravo.com/file_download.php?file_id=19771&type=bug
png

png Completed sale sales rep editable line.png (148,794) 2024-05-14 15:23
https://issues.openbravo.com/file_download.php?file_id=19772&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2024-05-14 15:22charlotte_vasseurNew Issue
2024-05-14 15:22charlotte_vasseurAssigned To => Retail
2024-05-14 15:22charlotte_vasseurFile Added: Conf Touchpoint Type Sales Rep.png
2024-05-14 15:22charlotte_vasseurTriggers an Emergency Pack => No
2024-05-14 15:22charlotte_vasseurFile Added: Conf Role Sales Rep.png
2024-05-14 15:23charlotte_vasseurFile Added: Completed sale with sales rep.png
2024-05-14 15:23charlotte_vasseurFile Added: Completed sale sales rep not editable multi.png
2024-05-14 15:23charlotte_vasseurFile Added: Completed sale sales rep editable line.png
2025-01-26 11:34guillermogilRelationship addedhas duplicate 0057276
2025-01-26 11:35guillermogilAssigned ToRetail => jorgewederago

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