Openbravo Issue Tracking System - POS2 |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0055361 | POS2 | POS | public | 2024-04-29 15:38 | 2024-08-13 10:20 |
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| Reporter | ucarrion | |
| Assigned To | SABARINATH P | |
| Priority | high | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0055361: Undefined error message while refunding a gift card with no sales order line related |
| Description | When I try to refund a gift card which has no order line related I get an error message on the screen. This is expected, but the error message I get is not clear from a user perspective. |
| Steps To Reproduce | -Prerequisite: a gift card with no sales order line related must be created (import iy by using the API)
-Login the POS
-Scan the gift card code
-See the gift card details
-Press refund
-An error message is raised |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | | depends on | feature request | 0054673 | | new | Triage Platform Base | Errors in successful responses generate a notification even if the code that issued the request handles the error. | | Not all the children of this issue are yet resolved or closed. |
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| Attached Files |  errorGCrefundNoSalesOrderLine.png (101,132) 2024-05-06 13:11
https://issues.openbravo.com/file_download.php?file_id=19748&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2024-04-29 15:38 | ucarrion | New Issue | |
| 2024-04-29 15:38 | ucarrion | Assigned To | => Retail |
| 2024-04-29 15:38 | ucarrion | Triggers an Emergency Pack | => No |
| 2024-05-06 09:23 | guilleaer | Note Added: 0164095 | |
| 2024-05-06 09:23 | guilleaer | Target Version | 24Q2 => |
| 2024-05-06 09:24 | guilleaer | Status | new => acknowledged |
| 2024-05-06 10:06 | SABARINATH P | Assigned To | Retail => SABARINATH P |
| 2024-05-06 10:06 | SABARINATH P | Status | acknowledged => scheduled |
| 2024-05-06 13:11 | ucarrion | File Added: errorGCrefundNoSalesOrderLine.png | |
| 2024-05-06 13:11 | ucarrion | Note Added: 0164110 | |
| 2024-05-06 17:09 | lorenzofidalgo | Target Version | => 24Q2 |
| 2024-05-07 08:29 | hgbot | Note Added: 0164125 | |
| 2024-05-07 09:16 | hgbot | Note Added: 0164128 | |
| 2024-05-07 12:25 | hgbot | Note Added: 0164134 | |
| 2024-05-07 12:25 | SABARINATH P | Note Deleted: 0164128 | |
| 2024-05-07 12:25 | SABARINATH P | Note Deleted: 0164125 | |
| 2024-05-08 15:23 | hgbot | Note Added: 0164335 | |
| 2024-05-08 15:23 | SABARINATH P | Note Deleted: 0164134 | |
| 2024-05-08 15:26 | hgbot | Note Added: 0164336 | |
| 2024-05-08 15:29 | SABARINATH P | Note Deleted: 0164335 | |
| 2024-05-08 17:29 | guilleaer | Relationship added | depends on 0054673 |
| 2024-05-08 17:39 | guilleaer | Relationship deleted | depends on 0054673 |
| 2024-05-09 12:43 | guilleaer | Relationship added | depends on 0054673 |
| 2024-05-26 21:29 | guilleaer | Target Version | 24Q2 => |
| 2024-08-13 10:20 | hgbot | Resolution | open => fixed |
| 2024-08-13 10:20 | hgbot | Status | scheduled => closed |
| 2024-08-13 10:20 | hgbot | Note Added: 0168009 | |
| 2024-08-13 10:20 | hgbot | Note Added: 0168010 | |