0055342: [24Q2] Refunding a purchase using a gift card substracts the price instead of adding it

Openbravo Issue Tracking System - POS2

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Project

Category

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Date Submitted

Last Update

0055342

POS2

POS

public

2024-04-26 13:04

2024-04-30 10:57

Reporter

xabier_egues

Assigned To

Retail

Priority

normal

Severity

major

Reproducibility

always

Status

closed

Resolution

duplicate

Platform

OS Version

Product Version

Target Version

Fixed in Version

Merge Request Status

Review Assigned To

OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0055342: [24Q2] Refunding a purchase using a gift card substracts the price instead of adding it

Description

when refunding a ticket, if you select gift cards/certificates as the refund payment method, performing the refund subtracts the amount from the gift card instead of refunding it. It also doesn't allow to refund more money than there currently is in the gift card.

Steps To Reproduce

- Log in POS2 with user vallblanca and password openbravo
- create a Gift card with 500€
- use it to buy an Avalanche transceiver
- go to the orders window and select the order just created
- click in the 'verified returns' button in the three-dot menu
- click in the 'refund' button and select the gift card we used to pay as the refund method (the gift card should have 349,5€ left) and click the 'done' button

once the refund is completed, try to buy any product using the refunded gift card, and observe that instead of having 500€ again it instead has 199, corresponding to 500 - 2(150,5) because the refund subtracted the price again from the gift card

Proposed Solution

Additional Information