0055331: Error while importing generated when doing the cashup, if the connection is lost at a certain point in the process

Openbravo Issue Tracking System - POS2

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Date Submitted

Last Update

0055331

POS2

POS

public

2024-04-26 08:08

2024-06-19 13:04

Reporter

marvintm

Assigned To

Rajesh_18

Priority

normal

Severity

major

Reproducibility

have not tried

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

Target Version

Fixed in Version

24Q3

Merge Request Status

approved

Review Assigned To

marvintm

OBNetwork customer

Gold

Support ticket

96264

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0055331: Error while importing generated when doing the cashup, if the connection is lost at a certain point in the process

Description

It is possible for an Error While importing to happen in certain conditions when doing the cashup, if the connection is lost in some specific moment in time.

When this happens, the terminal will go offline, and once it is online again, the user can trigger the cashup completion again, causing an EWI due to a wrong cashup that is containing the same ids that the previously completed cashup also had.

Steps To Reproduce

- Login in the POS and do some sales.
- Go to the Cashup window, and count the payment methods (leaving no difference).
- When you reach the last step, add a breakpoint in this function, inside the FinishCashup.js file, in dev tools:
function addCashupId(payload) {
  return { ...payload, cashupId: OB.App.State.getState().Cashup.id };
}
- Then execute the cashup. The process will stop in the breakpoint you just added
- Go to dev tools/Network panel, and set the connectivity to "Without connection"
- Continue the process. The user action will fail as there is some post hook that requires connection
- Enable connectivity again.
- In the POS, change the terminal to online (it will work now because you just enabled connectivity).
- Now, realize you can complete the cashup again. Click on the "Finish" button again.
- Go to the back office. Verify that you now have an Error While Importing with the following message:

org.openbravo.base.exception.OBException: Cashup cannot be processed since error occurred in CashClose: A different object with the same identifier value was already associated with the session : [FIN_Reconciliation#590A06CCA2E08FD9EE354472E0ED81F1]
    at org.openbravo.retail.posterminal.ProcessCashClose.doReconciliationAndInvoices(ProcessCashClose.java:525)
    at org.openbravo.retail.posterminal.ProcessCashClose.saveRecord(ProcessCashClose.java:222)
    at org.openbravo.mobile.core.process.DataSynchronizationProcess.saveRecord(DataSynchronizationProcess.java:214)
    at org.openbravo.mobile.core.process.DataSynchronizationProcess.exec(DataSynchronizationProcess.java:165)
    at org.openbravo.mobile.core.process.DataSynchronizationProcess.exec(DataSynchronizationProcess.java:97)
    at org.openbravo.mobile.core.process.MobileImportEntryProcessorRunnable.processEntry(MobileImportEntryProcessorRunnable.java:55)
    at

Proposed Solution

Most probably the easiest solution is to review all postHooks of the action, and make sure we have proper fallbacks for all the cases where a remote request is triggered, so that the user action itself cannot fail if connection is lost at that moment.

Additional Information

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Relationships

depends on	backport	0055646	24Q2	closed	Rajesh_18	Error while importing generated when doing the cashup, if the connection is lost at a certain point in the process
depends on	backport	0055793	23Q4.3	closed	Rajesh_18	Error while importing generated when doing the cashup, if the connection is lost at a certain point in the process
depends on	backport	0055794	24Q1.3	closed	Rajesh_18	Error while importing generated when doing the cashup, if the connection is lost at a certain point in the process

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2024-04-26 08:08