Openbravo Issue Tracking System - POS2 | ||||||||||||
| View Issue Details | ||||||||||||
| ID | Project | Category | View Status | Date Submitted | Last Update | |||||||
| 0055328 | POS2 | POS | public | 2024-04-25 17:46 | 2024-05-06 17:10 | |||||||
| Reporter | asier_perez | |||||||||||
| Assigned To | Retail | |||||||||||
| Priority | normal | Severity | major | Reproducibility | always | |||||||
| Status | new | Resolution | open | |||||||||
| Platform | OS | 5 | OS Version | |||||||||
| Product Version | ||||||||||||
| Target Version | 24Q2 | Fixed in Version | ||||||||||
| Merge Request Status | ||||||||||||
| Review Assigned To | ||||||||||||
| OBNetwork customer | ||||||||||||
| Support ticket | ||||||||||||
| Regression level | ||||||||||||
| Regression date | ||||||||||||
| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0055328: [24Q2] Amount is subtracted from gift card or gift certificate balance when refunding orders, instead of being added | |||||||||||
| Description | When refunding an order while using a Gift Card or Gift Certificate as a payment method, instead of adding the amount of the refund to the gift card's balance, it is subtracted, as it were a payment. | |||||||||||
| Steps To Reproduce | 1) Log into POS2 2) Search for a Gift Card product and click it 3) Type GC/01 in the identifier field 4) Type 50 in the initial balance field 5) Click Finish 6) In the order area, click Pay 7) Select Cash payment method 8) Click Done 9) Back in the key map, select Headlamp Ultralight to add it tho a new order (price 18.9 €) 10) Click on the three-dots button in the order 11) Select Convert to return 12) Click Refund 13) Select Gift Card payment method 14) In the Card ID field, type GC/01 15) Click Search 16) Select the gift card you created that will appear as a result 17) Click Done 18) At the menu bar at the left side, hover over Restaurant and select Gift Cards / Credit Notes / Gift Certificates 19) In the card ID field, type GC/01 20) Click search 21) Click on the eye icon of the gift card that will appear as a result 22) See the Current balance => It should be 50 € + 18.9 € = 68.9 €, but instead it is 50 € - 18.9 € = 31.1 € | |||||||||||
| Proposed Solution | ||||||||||||
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| Tags | No tags attached. | |||||||||||
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| Attached Files | ||||||||||||
| Issue History | ||||||||||||
| Date Modified | Username | Field | Change | |||||||||
| 2024-04-25 17:46 | asier_perez | New Issue | ||||||||||
| 2024-04-25 17:46 | asier_perez | Assigned To | => Retail | |||||||||
| 2024-04-25 17:46 | asier_perez | Triggers an Emergency Pack | => No | |||||||||
| 2024-04-30 10:57 | asier_perez | Relationship added | has duplicate 0055342 | |||||||||
| 2024-04-30 10:58 | asier_perez | Summary | [24Q2] Amount is subtracted, instead of added, from gift card balance when refunding orders => [24Q2] Amount is subtracted from gift card or gift certificate balance when refunding orders, instead of added | |||||||||
| 2024-04-30 10:58 | asier_perez | Description Updated | bug_revision_view_page.php?rev_id=27909#r27909 | |||||||||
| 2024-05-02 14:06 | Daria_Sh | Description Updated | bug_revision_view_page.php?rev_id=27929#r27929 | |||||||||
| 2024-05-02 14:06 | Daria_Sh | Description Updated | bug_revision_view_page.php?rev_id=27930#r27930 | |||||||||
| 2024-05-02 14:07 | Daria_Sh | Description Updated | bug_revision_view_page.php?rev_id=27931#r27931 | |||||||||
| 2024-05-02 14:12 | asier_perez | Summary | [24Q2] Amount is subtracted from gift card or gift certificate balance when refunding orders, instead of added => [24Q2] Amount is subtracted from gift card or gift certificate balance when refunding orders, instead of being added | |||||||||
| 2024-05-06 16:56 | lorenzofidalgo | Target Version | => 24Q2 | |||||||||
| 2024-05-06 17:10 | asier_perez | Severity | minor => major | |||||||||
| There are no notes attached to this issue. |