Openbravo Issue Tracking System - POS2 |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0055321 | POS2 | POS | public | 2024-04-25 14:31 | 2024-06-07 09:00 |
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| Reporter | lorenzofidalgo | |
| Assigned To | Triage Platform Base | |
| Priority | immediate | Severity | minor | Reproducibility | always |
| Status | new | Resolution | open | |
| Platform | | OS | 5 | OS Version | |
| Product Version | pi | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | Production - Confirmed Stable |
| Regression date | |
| Regression introduced in release | 23Q1.4 |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
|
| Summary | 0055321: Rescaling the POS2 window to a small height induces lots of uncaught errors to be thrown |
| Description | In case the browser window is not maximized and rescaled to a small height, errors are continuously thrown and the POS2 user must refresh the application to continue working with it.
The errow shows the following message:
"No config found for {"impaired":"False","handedness":"Right"}/1727/1"
Tested and reproducible with Google Chrome stable version 124.0.6367.62 (64 bits).
Tested and reproducible in master, 22Q4, 24Q1.1, 23Q3.2 and 23Q1.4.
Tested and NOT reproducible in 22Q4.2
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| Steps To Reproduce | 0-Login POS2 as vallblanca and click Next to go to main POS2 page. Maximize the browser window.
1-Now, restore browser window to be able to rescale it. Rescale it as big as possible (almost as if maximiezed, e.g. 1867pixels width x 910pixels height).
2-Keeping same width, make the browser window as short as possible (e.g. 1867px width x 20px height). Rescale it again as big as possible and realise uncaught errors keep appearing. (In case they do not appear, repeat step 1 and 2 several times, rescaling the browser). DEFECT: Following error is continuously shown "No config found for {"impaired":"False","handedness":"Right"}/1727/1". |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  InfiniteError.png (174,723) 2024-04-25 14:31
https://issues.openbravo.com/file_download.php?file_id=19713&type=bug
InfiniteErrors2.png (285,130) 2024-04-25 14:31
https://issues.openbravo.com/file_download.php?file_id=19714&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2024-04-25 14:31 | lorenzofidalgo | New Issue | |
| 2024-04-25 14:31 | lorenzofidalgo | Assigned To | => Retail |
| 2024-04-25 14:31 | lorenzofidalgo | File Added: InfiniteError.png | |
| 2024-04-25 14:31 | lorenzofidalgo | Regression level | => Production - Confirmed Stable |
| 2024-04-25 14:31 | lorenzofidalgo | Regression introduced in release | => 23Q1.4 |
| 2024-04-25 14:31 | lorenzofidalgo | Triggers an Emergency Pack | => No |
| 2024-04-25 14:31 | lorenzofidalgo | File Added: InfiniteErrors2.png | |
| 2024-04-25 14:33 | lorenzofidalgo | Description Updated | bug_revision_view_page.php?rev_id=27881#r27881 |
| 2024-04-26 12:45 | lorenzofidalgo | Severity | major => minor |
| 2024-04-26 12:46 | lorenzofidalgo | Summary | Rescaling the POS2 window to a small height induces uncaught errors to be uninterruptedly thrown => Rescaling the POS2 window to a small height induces lots of uncaught errors to be thrown |
| 2024-06-07 09:00 | guillermogil | Assigned To | Retail => Triage Platform Base |