0055289: CROSS STORE Verified returns don't have the same taxes than the original ticket

Openbravo Issue Tracking System - Retail Modules

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Project

Category

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Date Submitted

Last Update

0055289

Retail Modules

Web POS

public

2024-04-01 09:04

2024-04-23 22:02

Reporter

kousalya_r

Assigned To

Triage Platform Conn

Priority

normal

Severity

major

Reproducibility

always

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

Target Version

RR24Q1.2

Fixed in Version

RR24Q1.2

Merge Request Status

Review Assigned To

OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0055289: CROSS STORE Verified returns don't have the same taxes than the original ticket

Description

When the user do a verified return, the taxes of the original ticket are not retrieved

When doing a Verified return, Avalara Tax engine is recalled

this is OK, but in case of cross store return [or a home delivery returned in a store], we expect that the ORIGINAL store [or customer] address is the one taken for the tax calculation (an not the store where we are doing the return)

In summary we expect that the address sent to Avalara for the calculation of the original sale is also sent for the tax calculation on return.

Steps To Reproduce

Put a ticket in one store
Do Verified return in another store
check the address shipfrom and shipto

Proposed Solution

Additional Information