Openbravo Issue Tracking System - POS2 | |||||
View Issue Details | |||||
ID | Project | Category | View Status | Date Submitted | Last Update |
0055267 | POS2 | POS | public | 2024-04-19 14:53 | 2024-05-27 12:17 |
Reporter | asier_perez | ||||
Assigned To | Retail | ||||
Priority | normal | Severity | minor | Reproducibility | always |
Status | new | Resolution | open | ||
Platform | OS | 5 | OS Version | ||
Product Version | |||||
Target Version | Fixed in Version | ||||
Merge Request Status | |||||
Review Assigned To | |||||
OBNetwork customer | |||||
Support ticket | |||||
Regression level | |||||
Regression date | |||||
Regression introduced in release | |||||
Regression introduced by commit | |||||
Triggers an Emergency Pack | No | ||||
Summary | 0055267: [24Q2] Single use gift card as a negative line cannot be used | ||||
Description | When paying an order with a gift card, if that gift card is configured to appear as a negative line in the order instead of as a payment line, the system detects that you are trying to pay for the gift card in the same order as the products, which is not allowed to do. So an error message appears informing about that it is not possible to sell a gift card with any other product in the same sale, and then the gift card disappears and it is no longer usable. | ||||
Steps To Reproduce | VBS-2 would need additional configuration to properly use gift cards as negative lines, so it is recommended to use VBS-3, which is configured to do so. Configuration 1) Log into back office 2) Go to the Product window 3) Create a new record and specify the following values: - Organization: Vall Blanca Store - Search Key: GC/02 - Name: Gift Card 2 - UOM: Unit - Tax Category: Exento - Product Category: Backpacks & Travel - Purchase: ✔ - Sale: ✔ - Stocked: Unchecked - Product Type: Item - Active: ✔ - Returnable: ✔ - Grouped Product: Unchecked - Show Characteristics Description: ✔ - Gift Card Type: Gift Card - Gift Card Redemption Type: As negative line - Taxable Gift Card: Unchecked - Gift Card Initial Amount: 50.00 - Print Gift Card: ✔ - Gift Card Template: Default Gift card Template - Allow Anonymous Sale: ✔ 4) Save the record 5) Navigate to the Price subtab of the created product 6) Add a new record with the following values: - Price List Version: The White Valley Group Sale Price List Version - Unit Price: 50.00 - List Price: 50.00 7) Save the record 8) Go to the Assortment window 9) Select the White Valley Group Product List 10) Proceed to Product subtab 11) Add a new record with the following values: - Active: ✔ - Product: Gift Card 2 12) Save the record 13) Go to the Document Type window 14) Add a new record with the following values: - Organization: * - Name: Gift Card Shipment - G/L category: Standard - Print Text: Gift Card Shipment - Document Category: Material Delivery - Sequenced Document: ✔ 15) Save the record 16) Create another record with the following values: - Organization: * - Name: Gift Card Sale - G/L category: Standard - Print Text: Gift Card Sale - Document Category: Sales Order - SO Sub Type: Gift Card - Document Type for Shipment: Gift Card Shipment - Sequenced Document: ✔ 17) Save the record 18) Go to Organization window 19) Open the Vall Blanca Store record and navigate to the Retail Configuration section 20) In the Document Type for Gift Cards field, specify Gift Card Sale 21) Save the record Reproducing the issue 1) Log into VBS-3 terminal (you may need a masterdata refresh to see the configuration changes) 2) Search for Gift Card 2 3) Select the Gift Card 2 product 4) In the identifier field, type GC2 5) Push Finish 6) In the order area, push Pay 7) As a payment method, select Cash 8) Push Done 9) Back in the key map, search for any other product, such as Balaclava Cap, and select it to add it to the order 10) Push Pay 11) As a payment method, select Gift Card 12) In the card ID field, type GC2 and click Search 13) Select the Gift Card 2 => The error is reproduced | ||||
Proposed Solution | |||||
Additional Information | |||||
Tags | No tags attached. | ||||
Relationships | |||||
Attached Files | Screenshot from 2024-04-19 14-24-40.png (168,716) 2024-04-19 14:54 https://issues.openbravo.com/file_download.php?file_id=19670&type=bug | ||||
Issue History | |||||
Date Modified | Username | Field | Change | ||
2024-04-19 14:53 | asier_perez | New Issue | |||
2024-04-19 14:53 | asier_perez | Assigned To | => Retail | ||
2024-04-19 14:53 | asier_perez | Triggers an Emergency Pack | => No | ||
2024-04-19 14:54 | asier_perez | File Added: Screenshot from 2024-04-19 14-24-40.png | |||
2024-04-19 14:58 | asier_perez | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=27839#r27839 | ||
2024-04-19 14:58 | asier_perez | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=27840#r27840 | ||
2024-04-22 10:55 | asier_perez | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=27841#r27841 | ||
2024-05-06 16:44 | lorenzofidalgo | Target Version | => 24Q2 | ||
2024-05-27 12:17 | jorgewederago | Target Version | 24Q2 => |
There are no notes attached to this issue. |