Openbravo Issue Tracking System - POS2 |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0055221 | POS2 | POS | public | 2024-04-17 13:58 | 2024-05-24 14:14 |
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| Reporter | Daria_Sh | |
| Assigned To | Retail | |
| Priority | normal | Severity | minor | Reproducibility | have not tried |
| Status | new | Resolution | open | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0055221: [24Q2] Not possible to complete the Verified Return if VallBlancaManual role is utilized |
| Description | Even if User Action Access 'Verified Return Ticket' is configured as Can Use for VallBlancaManual role in backoffice, is not feasible to complete a Verified Return, utilizing the VallBlancaManual role.
This limitation persists whether attempting from the Orders list using a completed Order or from within an open completed order |
| Steps To Reproduce | 1.Go to POS2 (username:vallblanca/password:openbravo)
2.Push top right 'User'(vallblanca) button
3.Click 'Profile' button → Select VallBlancaManual role → Push 'Apply' button
4.Add any product to Order → Push 'Pay' → Select 'Cash' → Push 'Done'
5.Open previously created Order → Push 3 vertical dots → Select 'Verified Return' option
6.Tick the checkbox in the 'Add Verified Return' pop-up → Push 'Apply' button
7.Push 'Refund' button
Actual result: Not possible to proceed with Verified Return completion
Expected result: Pushing 'Refund' button leads to the next step of Verified Return completion |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  Screenshot_30.png (123,659) 2024-04-17 13:58
https://issues.openbravo.com/file_download.php?file_id=19653&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2024-04-17 13:58 | Daria_Sh | New Issue | |
| 2024-04-17 13:58 | Daria_Sh | Assigned To | => Retail |
| 2024-04-17 13:58 | Daria_Sh | File Added: Screenshot_30.png | |
| 2024-04-17 13:58 | Daria_Sh | Triggers an Emergency Pack | => No |
| 2024-05-06 16:39 | lorenzofidalgo | Target Version | => 24Q2 |
| 2024-05-24 14:14 | migueldejuana | Target Version | 24Q2 => |