Openbravo Issue Tracking System - POS2 | |||||
| View Issue Details | |||||
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0055176 | POS2 | POS | public | 2024-04-11 17:39 | 2024-04-22 18:03 |
| Reporter | kchoperena | ||||
| Assigned To | SABARINATH P | ||||
| Priority | high | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Platform | OS | 5 | OS Version | ||
| Product Version | |||||
| Target Version | Fixed in Version | 24Q3 | |||
| Merge Request Status | |||||
| Review Assigned To | |||||
| OBNetwork customer | |||||
| Support ticket | |||||
| Regression level | |||||
| Regression date | |||||
| Regression introduced in release | |||||
| Regression introduced by commit | |||||
| Triggers an Emergency Pack | No | ||||
| Summary | 0055176: When we are cancelling an order not fully delivered, the Canceled Layaway template is used | ||||
| Description | We are selecting wrongly the template to be printed in the case of a cancel order. Furthermore, the concept of layaways of layaways is non-existent in React.Even taking this into account, we are trying to use the Canceled Layaway template configured at Organization level whenever we complete a cancel order action | ||||
| Steps To Reproduce | 1.- Log into the WebPOS 2.- Create a ticket with a line that uses the 'Pick Up in Store' delivery mode 3.- Pay it and complete it 4.- Reopen again the order and using the contextual menu, try to cancel it 5.- Complete the cancellation and print the report RESULT: The selected template is the Cancel Layaway template instead of Canceled Receipt Template VIDEO: https://drive.google.com/file/d/1pSYvYoSkhxyQqNF-ZbiNpXvsrMJ2A6U5/view?usp=sharing [^] | ||||
| Proposed Solution | The selectTicketPrintTemplateName function is not correctly calculating the template to be used because the ticket.ordercanceled is false and ticket.cancelLayaway is true To solve the problem, we should analyze where this status is set and refactor the logic | ||||
| Additional Information | |||||
| Tags | No tags attached. | ||||
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| Attached Files | |||||
| Issue History | |||||
| Date Modified | Username | Field | Change | ||
| 2024-04-11 17:39 | kchoperena | New Issue | |||
| 2024-04-11 17:39 | kchoperena | Assigned To | => Retail | ||
| 2024-04-11 17:39 | kchoperena | Triggers an Emergency Pack | => No | ||
| 2024-04-11 17:42 | kchoperena | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=27799#r27799 | ||
| 2024-04-15 09:10 | guilleaer | Status | new => acknowledged | ||
| 2024-04-15 11:07 | SABARINATH P | Assigned To | Retail => SABARINATH P | ||
| 2024-04-15 11:07 | SABARINATH P | Status | acknowledged => scheduled | ||
| 2024-04-18 14:50 | hgbot | Note Added: 0163394 | |||
| 2024-04-22 18:03 | hgbot | Note Added: 0163544 | |||
| 2024-04-22 18:03 | hgbot | Resolution | open => fixed | ||
| 2024-04-22 18:03 | hgbot | Status | scheduled => closed | ||
| 2024-04-22 18:03 | hgbot | Fixed in Version | => 24Q3 | ||
| 2024-04-22 18:03 | hgbot | Note Added: 0163545 | |||
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