Openbravo Issue Tracking System - POS2 | |||||
| View Issue Details | |||||
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0055171 | POS2 | POS | public | 2024-04-11 13:26 | 2024-05-06 16:40 |
| Reporter | Markel_Iruretagoyena | ||||
| Assigned To | Retail | ||||
| Priority | normal | Severity | critical | Reproducibility | always |
| Status | new | Resolution | open | ||
| Platform | OS | 5 | OS Version | ||
| Product Version | |||||
| Target Version | 24Q2 | Fixed in Version | |||
| Merge Request Status | |||||
| Review Assigned To | |||||
| OBNetwork customer | |||||
| Support ticket | |||||
| Regression level | |||||
| Regression date | |||||
| Regression introduced in release | |||||
| Regression introduced by commit | |||||
| Triggers an Emergency Pack | No | ||||
| Summary | 0055171: [24Q2] Cash up and Order errors after adding a new address with a large number or string in the postal code field | ||||
| Description | Add a new address for a customer with large number or string in the postal code field and select it as the 'Invoicing Address'. After creating a ticket and doing the cash up, it will generate Cash Up and Order errors. | ||||
| Steps To Reproduce | 1. Login to POS 2. Click on 'VBS Customer' and search for any customer, e.g. Arturo Montoro 3. Click on 'Arturo Montoro' (or the customer you selected), then click on 'Manage Address(es)' 4. Click on 'NEW ADDRESS' 5. On 'Postal Code' type 59300 VALENCIENNES 6. Fill in the rest of the mandatory fields and check the 'Invoicing Address' checkbox 7. Click on 'SAVE AND ASSIGN' 8. Add a product to the ticket and pay for it 9. Do a cash up 10. Login to Backoffice, then go to the 'Errors While Importing POS Data' window Note that you have the next Cash Up error: org.openbravo.base.exception.OBException: There are errors related to non-created customers, orders, or cash management movements pending to be processed. Process them before processing the cash ups... And also the next Order error: org.postgresql.util.PSQLException: ERROR: insert or update on table "c_order" violates foreign key constraint "c_order_billto" Detail: Key (billto_id)=(279D36FB44608B06620A640DDF363AD3) is not present in table "c_bpartner_location". | ||||
| Proposed Solution | |||||
| Additional Information | |||||
| Tags | No tags attached. | ||||
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| Issue History | |||||
| Date Modified | Username | Field | Change | ||
| 2024-04-11 13:26 | Markel_Iruretagoyena | New Issue | |||
| 2024-04-11 13:26 | Markel_Iruretagoyena | Assigned To | => Retail | ||
| 2024-04-11 13:26 | Markel_Iruretagoyena | Triggers an Emergency Pack | => No | ||
| 2024-04-11 13:37 | Markel_Iruretagoyena | Severity | major => critical | ||
| 2024-05-06 16:40 | lorenzofidalgo | Target Version | => 24Q2 | ||
| There are no notes attached to this issue. |