Openbravo Issue Tracking System - POS2 |
View Issue Details |
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ID | Project | Category | View Status | Date Submitted | Last Update |
0055171 | POS2 | POS | public | 2024-04-11 13:26 | 2024-06-04 13:12 |
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Reporter | Markel_Iruretagoyena | |
Assigned To | Rajesh_18 | |
Priority | normal | Severity | major | Reproducibility | always |
Status | closed | Resolution | fixed | |
Platform | | OS | 5 | OS Version | |
Product Version | | |
Target Version | | Fixed in Version | 24Q3 | |
Merge Request Status | approved |
Review Assigned To | |
OBNetwork customer | OBPS |
Support ticket | |
Regression level | |
Regression date | |
Regression introduced in release | |
Regression introduced by commit | |
Triggers an Emergency Pack | No |
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Summary | 0055171: [24Q2] Cash up and Order errors after adding a new address with a large number or string in the postal code field |
Description | Add a new address for a customer with large number or string in the postal code field and select it as the 'Invoicing Address'. After creating a ticket and doing the cash up, it will generate Cash Up and Order errors. |
Steps To Reproduce | 1. Login to POS
2. Click on 'VBS Customer' and search for any customer, e.g. Arturo Montoro
3. Click on 'Arturo Montoro' (or the customer you selected), then click on 'Manage Address(es)'
4. Click on 'NEW ADDRESS'
5. On 'Postal Code' type 59300 VALENCIENNES
6. Fill in the rest of the mandatory fields and check the 'Invoicing Address' checkbox
7. Click on 'SAVE AND ASSIGN'
8. Add a product to the ticket and pay for it
9. Do a cash up
10. Login to Backoffice, then go to the 'Errors While Importing POS Data' window
Note that you have the next Cash Up error: org.openbravo.base.exception.OBException: There are errors related to non-created customers, orders, or cash management movements pending to be processed. Process them before processing the cash ups...
And also the next Order error: org.postgresql.util.PSQLException: ERROR: insert or update on table "c_order" violates foreign key constraint "c_order_billto"
Detail: Key (billto_id)=(279D36FB44608B06620A640DDF363AD3) is not present in table "c_bpartner_location". |
Proposed Solution | |
Additional Information | |
Tags | No tags attached. |
Relationships | duplicate of | defect | 0055170 | | closed | Rajesh_18 | POS2 | [24Q2] When creating a customer with a name that is too long, there is no error message and the customer is apparently created | related to | defect | 0054544 | pi | closed | Rajesh_18 | Retail Modules | Capency: On customer screen the system allow to add a postal code more than 10 digit and EWI is generated | depends on | backport | 0055670 | 24Q2 | closed | Rajesh_18 | POS2 | [24Q2] Cash up and Order errors after adding a new address with a large number or string in the postal code field | depends on | backport | 0055671 | 24Q1.3 | closed | Rajesh_18 | POS2 | [24Q2] Cash up and Order errors after adding a new address with a large number or string in the postal code field | has duplicate | defect | 0055648 | | closed | Rajesh_18 | Retail Modules | When creating a customer on POS with too long name, ticket go in EWI |
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Attached Files | |
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Issue History |
Date Modified | Username | Field | Change |
2024-04-11 13:26 | Markel_Iruretagoyena | New Issue | |
2024-04-11 13:26 | Markel_Iruretagoyena | Assigned To | => Retail |
2024-04-11 13:26 | Markel_Iruretagoyena | OBNetwork customer | => No |
2024-04-11 13:26 | Markel_Iruretagoyena | Triggers an Emergency Pack | => No |
2024-04-11 13:37 | Markel_Iruretagoyena | Severity | major => critical |
2024-05-06 16:40 | lorenzofidalgo | Target Version | => 24Q2 |
2024-05-22 10:45 | guilleaer | Status | new => acknowledged |
2024-05-22 10:50 | guilleaer | OBNetwork customer | No => OBPS |
2024-05-22 10:50 | guilleaer | Note Added: 0164948 | |
2024-05-22 10:58 | Rajesh_18 | Assigned To | Retail => Rajesh_18 |
2024-05-22 10:58 | Rajesh_18 | Status | acknowledged => scheduled |
2024-05-22 11:00 | Rajesh_18 | Relationship added | related to 0054544 |
2024-05-23 14:38 | hgbot | Merge Request Status | => open |
2024-05-23 14:38 | hgbot | Note Added: 0165027 | |
2024-05-23 15:01 | hgbot | Note Added: 0165028 | |
2024-05-24 15:48 | hgbot | Note Added: 0165110 | |
2024-05-26 21:14 | guilleaer | Relationship added | duplicate of 0055170 |
2024-05-26 21:15 | guilleaer | Target Version | 24Q2 => |
2024-05-27 11:19 | hgbot | Merge Request Status | open => approved |
2024-05-27 11:20 | hgbot | Resolution | open => fixed |
2024-05-27 11:20 | hgbot | Status | scheduled => closed |
2024-05-27 11:20 | hgbot | Fixed in Version | => PR24Q3 |
2024-05-27 11:20 | hgbot | Note Added: 0165158 | |
2024-05-27 11:20 | hgbot | Note Added: 0165159 | |
2024-05-27 11:20 | hgbot | Note Added: 0165160 | |
2024-05-27 11:20 | hgbot | Note Added: 0165161 | |
2024-05-27 11:20 | hgbot | Note Added: 0165162 | |
2024-05-27 11:20 | hgbot | Note Added: 0165163 | |
2024-05-27 12:21 | guillermogil | Note Added: 0165166 | |
2024-05-27 12:21 | guillermogil | Severity | critical => major |
2024-05-27 12:21 | guillermogil | Fixed in Version | PR24Q3 => |
2024-05-27 12:22 | guillermogil | Fixed in SCM revision | => PR24Q3 |
2024-06-04 13:11 | marvintm | Status | closed => new |
2024-06-04 13:11 | marvintm | Resolution | fixed => open |
2024-06-04 13:11 | marvintm | Status | new => acknowledged |
2024-06-04 13:11 | marvintm | Status | acknowledged => scheduled |
2024-06-04 13:11 | marvintm | Status | scheduled => resolved |
2024-06-04 13:11 | marvintm | Fixed in Version | => 24Q3 |
2024-06-04 13:11 | marvintm | Resolution | open => fixed |
2024-06-04 13:11 | marvintm | Status | resolved => closed |
2024-06-04 13:11 | marvintm | Status | closed => new |
2024-06-04 13:11 | marvintm | Resolution | fixed => open |
2024-06-04 13:11 | marvintm | Fixed in Version | 24Q3 => |
2024-06-04 13:11 | marvintm | Status | new => scheduled |
2024-06-04 13:12 | marvintm | Status | scheduled => resolved |
2024-06-04 13:12 | marvintm | Fixed in Version | => 24Q3 |
2024-06-04 13:12 | marvintm | Resolution | open => fixed |
2024-06-04 13:12 | marvintm | Status | resolved => closed |
2024-06-04 13:16 | Rajesh_18 | Relationship added | has duplicate 0055648 |
Notes |
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Marked as OBPS with due date 14 jun because they are major/critical issues reported by QA tagged for 24Q2. |
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(0165027)
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hgbot
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2024-05-23 14:38
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(0165028)
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hgbot
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2024-05-23 15:01
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(0165110)
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hgbot
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2024-05-24 15:48
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(0165158)
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hgbot
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2024-05-27 11:20
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(0165159)
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hgbot
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2024-05-27 11:20
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(0165160)
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hgbot
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2024-05-27 11:20
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(0165161)
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hgbot
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2024-05-27 11:20
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(0165162)
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hgbot
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2024-05-27 11:20
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(0165163)
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hgbot
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2024-05-27 11:20
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Reducing severity as it is not a critical issue |
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