Openbravo Issue Tracking System - POS2
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0055170POS2POSpublic2024-04-11 12:342024-05-27 11:20
asier_perez 
Rajesh_18 
normalminoralways
closedfixed 
5
 
24Q3 
guilleaer
No
No
0055170: [24Q2] When creating a customer with a name that is too long, there is no error message and the customer is apparently created
When creating a customer in POS1 or Backoffice, there is a length limit for their name and lastname, and you cannot exceed it. If you try to exceed the length, the interface prevents you from doing it, and it informs about it with a message.

However, in POS2, you can exceed the maximum length and apparently create the customer (there is no message or nothing that prevents you from doing it), so you can use it as normal, but only in your current terminal or until you clean the cache. Actually, the customer is not created in the backoffice; instead it goes to Errors While Importing, so the POS2 should reflect that.
1) Log into POS2
2) Click on the business partner field above the active order (usually 'VBS Customer' by default)
3) In the 'Search Customer to Assign' dialog, click on 'New Customer'
4) Select a value for 'Greetings'
5) Type any name, such as: Abercronbie
6) Type a very long last name, such as: Fisher Dasivala Rodriguez de la Rosa Dinero Fernandez Aguas
7) Click Save => The customer is apparently created and it can be used as normal
8) Log into Backoffice, go to Business Partner window, and search for the customer => It will not appear
9) Go to Errors While Importing POS2 Data => There will be an entry saying that the customer is not created because it is too long
No tags attached.
has duplicate defect 0055171 closed Rajesh_18 [24Q2] Cash up and Order errors after adding a new address with a large number or string in the postal code field 
Issue History
2024-04-11 12:34asier_perezNew Issue
2024-04-11 12:34asier_perezAssigned To => Retail
2024-04-11 12:34asier_perezOBNetwork customer => No
2024-04-11 12:34asier_perezTriggers an Emergency Pack => No
2024-05-06 16:40lorenzofidalgoTarget Version => 24Q2
2024-05-26 21:14guilleaerRelationship addedhas duplicate 0055171
2024-05-26 21:15guilleaerStatusnew => scheduled
2024-05-26 21:15guilleaerTarget Version24Q2 =>
2024-05-26 21:16guilleaerAssigned ToRetail => Rajesh_18
2024-05-26 21:17guilleaerNote Added: 0165119
2024-05-27 11:20guilleaerStatusscheduled => resolved
2024-05-27 11:20guilleaerFixed in Version => 24Q3
2024-05-27 11:20guilleaerResolutionopen => fixed
2024-05-27 11:20guilleaerReview Assigned To => guilleaer
2024-05-27 11:20guilleaerNote Added: 0165164
2024-05-27 11:20guilleaerStatusresolved => closed

Notes
(0165119)
guilleaer   
2024-05-26 21:17   
Duplicate of https://issues.openbravo.com/view.php?id=55171 [^]
(0165164)
guilleaer   
2024-05-27 11:20   
Fixed with:
https://issues.openbravo.com/view.php?id=55171 [^]