0055102: If offline for several days, cash up pop-up is asked after every action as business date is not updated

Openbravo Issue Tracking System - POS2

View Issue Details

Project

Category

View Status

Date Submitted

Last Update

0055102

POS2

POS

public

2024-01-22 12:23

2024-04-23 13:50

Reporter

charlotte_vasseur

Assigned To

SABARINATH P

Priority

normal

Severity

major

Reproducibility

have not tried

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

Target Version

24Q1.2

Fixed in Version

24Q3

Merge Request Status

Review Assigned To

OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0055102: If offline for several days, cash up pop-up is asked after every action as business date is not updated

Description

When a till is offline for several days, the business date is not updated:
When clicking on 'Select another date', nothing happens
And after every action, a cashup is asked to the user

Steps To Reproduce

In BO, the store is closed and all tills linked to it are closed too
Configuration of the store:
- 'Automatic Business Date' = Y
- 'Allow enter the store if different date' = N
- 'Allow reopen store on same day' = N
- 'Close store automatically after last cash up' = 'Ask'

Log in POS on a touchpoint
In BO, the store is well opened at today's date
In POS, do some sales while online, there are well synchronized
Go offline
Do some sales while offline and don't cash up the till

In the next day, while still offline, log in POS
Window cashup is displayed with message ‘Open till with different date’ with buttons ‘Log out’ or ‘Select another date’
After clicking on ‘Select another date’, nothing happens but cashup can be done (but not synchronized)
Log in again
Message ‘Open till with different date’ with buttons ‘Log out’ or ‘Select another date’ appears again
After clicking on ‘Select another date’, initial count window is opened and can be done
On the BO, business date is not updated because we are offline
In POS, finalize a sale
=> At the end of the sale, message ‘Pending Cash Up and Store is Open with different date’ appears with buttons ‘Log out’ and ‘Close this till’

Same messages appear again when logging again and doing a new sale

Proposed Solution

Additional Information