Openbravo Issue Tracking System - Retail Modules  | 
| View Issue Details | 
  | 
| ID | Project | Category | View Status | Date Submitted | Last Update | 
| 0055087 | Retail Modules | Web POS | public | 2024-04-03 13:10 | 2024-04-23 11:59 | 
  | 
| Reporter | Leyre |   | 
| Assigned To | Rajesh_18 |   | 
| Priority | high | Severity | major | Reproducibility | always | 
| Status | closed | Resolution | fixed |   | 
| Platform |  | OS | 5 | OS Version |  | 
| Product Version |  |   | 
| Target Version |  | Fixed in Version |  |   | 
| Merge Request Status | approved | 
| Review Assigned To |  | 
| OBNetwork customer | OBPS | 
| Support ticket | 93450 | 
| Regression level |  | 
| Regression date |  | 
| Regression introduced in release |  | 
| Regression introduced by commit |  | 
| Triggers an Emergency Pack | No | 
  | 
| Summary | 0055087: Error when trying to pay with a payment method with payment provider. | 
| Description | Error when trying to pay with a payment method with payment provider. | 
| Steps To Reproduce | -> Use an instance with the modules "org.openbravo.retail.paymentmethodadditionalinfo" and "org.openbravo.retail.discounts.bypaymentmethod".  
For example in livebuilds: https://livebuilds.openbravo.com/context/retail_modules_pgsql_pi/ [^] 
 
-> Steps: 
1. For a terminal, configure a payment method with payment provider. 
2. Open the previous terminal, add a product and try to pay with the payment method defined with payment method. 
 
-> Result: Error -> see attached images. 
Video provided by the Client: https://www.youtube.com/watch?v=-vT_xEH29YE [^] 
 | 
| Proposed Solution |  | 
| Additional Information |  | 
| Tags | No tags attached. | 
| Relationships |  | 
| Attached Files |   Screenshot from 2024-04-03 12-58-49.png (933,704) 2024-04-03 13:10 https://issues.openbravo.com/file_download.php?file_id=19601&type=bug
   Screenshot from 2024-04-03 13-07-50.png (429,452) 2024-04-03 13:10 https://issues.openbravo.com/file_download.php?file_id=19602&type=bug | 
  | 
| Issue History | 
| Date Modified | Username | Field | Change | 
| 2024-04-03 13:10 | Leyre | New Issue |  | 
| 2024-04-03 13:10 | Leyre | Assigned To |  => Retail | 
| 2024-04-03 13:10 | Leyre | OBNetwork customer |  => OBPS | 
| 2024-04-03 13:10 | Leyre | Support ticket |  => 93450 | 
| 2024-04-03 13:10 | Leyre | Triggers an Emergency Pack |  => No | 
| 2024-04-03 13:10 | Leyre | File Added: Screenshot from 2024-04-03 12-58-49.png |  | 
| 2024-04-03 13:10 | Leyre | File Added: Screenshot from 2024-04-03 13-07-50.png |  | 
| 2024-04-03 13:17 | Practics | Issue Monitored: Practics |  | 
| 2024-04-08 09:58 | jorgewederago | Status | new => acknowledged | 
| 2024-04-08 14:00 | Rajesh_18 | Assigned To | Retail => Rajesh_18 | 
| 2024-04-08 14:00 | Rajesh_18 | Status | acknowledged => scheduled | 
| 2024-04-10 14:31 | hgbot | Merge Request Status |  => open | 
| 2024-04-10 14:31 | hgbot | Note Added: 0163051 |  | 
| 2024-04-10 14:32 | hgbot | Note Added: 0163052 |  | 
| 2024-04-23 11:58 | hgbot | Merge Request Status | open => approved | 
| 2024-04-23 11:59 | hgbot | Note Added: 0163591 |  | 
| 2024-04-23 11:59 | hgbot | Note Added: 0163592 |  | 
| 2024-04-23 11:59 | hgbot | Resolution | open => fixed | 
| 2024-04-23 11:59 | hgbot | Status | scheduled => closed | 
| 2024-04-23 11:59 | hgbot | Note Added: 0163593 |  | 
| 2024-04-23 11:59 | hgbot | Note Added: 0163594 |  | 
	| 
		Notes	 | 
	
		 
	 | 
	
		
		
			| 
				(0163051)
			 | 
		 
		
			| 
				hgbot   
			 | 
		 
		
			| 
				2024-04-10 14:31   
							 | 
		 
		 
	 | 
	
		
	 | 
	
		 
	 | 
	
		
		
			| 
				(0163052)
			 | 
		 
		
			| 
				hgbot   
			 | 
		 
		
			| 
				2024-04-10 14:32   
							 | 
		 
		 
	 | 
	
		
	 | 
	
		 
	 | 
	
		
		
			| 
				(0163591)
			 | 
		 
		
			| 
				hgbot   
			 | 
		 
		
			| 
				2024-04-23 11:59   
							 | 
		 
		 
	 | 
	
		
	 | 
	
		 
	 | 
	
		
		
			| 
				(0163592)
			 | 
		 
		
			| 
				hgbot   
			 | 
		 
		
			| 
				2024-04-23 11:59   
							 | 
		 
		 
	 | 
	
		
	 | 
	
		 
	 | 
	
		
		
			| 
				(0163593)
			 | 
		 
		
			| 
				hgbot   
			 | 
		 
		
			| 
				2024-04-23 11:59   
							 | 
		 
		 
	 | 
	
		
	 | 
	
		 
	 | 
	
		
		
			| 
				(0163594)
			 | 
		 
		
			| 
				hgbot   
			 | 
		 
		
			| 
				2024-04-23 11:59   
							 | 
		 
		 
	 | 
	
		
	 |