Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0055076 | Retail Modules | Events for Client | public | 2024-04-01 09:04 | 2024-04-23 17:26 |
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| Reporter | kousalya_r | |
| Assigned To | | |
| Priority | normal | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | approved |
| Review Assigned To | |
| OBNetwork customer | No |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0055076: CROSS STORE Verified returns don't have the same taxes than the original ticket |
| Description | When the user do a verified return, the taxes of the original ticket are not retrieved
When doing a Verified return, Avalara Tax engine is recalled
this is OK, but in case of cross store return [or a home delivery returned in a store], we expect that the ORIGINAL store [or customer] address is the one taken for the tax calculation (an not the store where we are doing the return)
In summary we expect that the address sent to Avalara for the calculation of the original sale is also sent for the tax calculation on return. |
| Steps To Reproduce | Put a ticket in one store
Do Verified return in another store
check the address shipfrom and shipto |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | | depends on | backport | 0055289 | RR24Q1.2 | closed | Triage Platform Conn | CROSS STORE Verified returns don't have the same taxes than the original ticket | | blocks | defect | 0055390 | | closed | jonae | CROSS STORE Verified returns don't have the same taxes than the original ticket |
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| Attached Files | |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2024-04-01 09:04 | kousalya_r | New Issue | |
| 2024-04-01 09:04 | kousalya_r | OBNetwork customer | => No |
| 2024-04-01 09:10 | hgbot | Merge Request Status | => open |
| 2024-04-01 09:10 | hgbot | Note Added: 0162756 | |
| 2024-04-01 09:11 | hgbot | Note Added: 0162757 | |
| 2024-04-23 07:07 | hgbot | Merge Request Status | open => approved |
| 2024-04-23 07:07 | hgbot | Note Added: 0163553 | |
| 2024-04-23 07:07 | hgbot | Note Added: 0163554 | |
| 2024-04-23 07:26 | jonae | Project | Openbravo Localizations => Retail Modules |
| 2024-04-23 07:26 | jonae | Triggers an Emergency Pack | => No |
| 2024-04-23 07:26 | jonae | Category | Localization France => Events for Client |
| 2024-04-23 07:27 | jonae | Status | new => scheduled |
| 2024-04-23 09:28 | hgbot | Resolution | open => fixed |
| 2024-04-23 09:28 | hgbot | Status | scheduled => closed |
| 2024-04-23 09:28 | hgbot | Note Added: 0163575 | |
| 2024-04-23 17:26 | hgbot | Note Added: 0163617 | |
| 2024-05-02 14:20 | jonae | Relationship added | blocks 0055390 |