Openbravo Issue Tracking System - POS2 | |||||
| View Issue Details | |||||
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0055055 | POS2 | POS | public | 2024-03-26 12:22 | 2024-04-16 09:05 |
| Reporter | NaroaIriarte | ||||
| Assigned To | SABARINATH P | ||||
| Priority | normal | Severity | minor | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Platform | OS | 5 | OS Version | ||
| Product Version | |||||
| Target Version | Fixed in Version | ||||
| Merge Request Status | |||||
| Review Assigned To | |||||
| OBNetwork customer | |||||
| Support ticket | |||||
| Regression level | |||||
| Regression date | |||||
| Regression introduced in release | |||||
| Regression introduced by commit | |||||
| Triggers an Emergency Pack | No | ||||
| Summary | 0055055: If a refund is made and an existing gift certificate is chosen as payment method, it spends it. | ||||
| Description | When a refund is made, it is possible to choose in which payment method the return is performed. If a a gift certificate is chosen as the payment method, it is spent instead of doing nothing, not permitting it, or adding the refund money to it. This should not happen. | ||||
| Steps To Reproduce | - Log into the POS and create a new customer. - With that customer selected, create a new gift certificate by clicking the 'Restaurant' button -> Gift Cards / Credit Notes / Gift Cartificates. - Set an amount of 100 and create it. - With the same customer, buy an avalanch transceiver and convert that line to a refund. - You can see that the 'Amount to refund' is 150.50. - As the desired payment method in which you want to refund made, select 'Gift Cards/Certificates' - Choose the gift certificate created in previous steps. - See that the 'Amount to refund' now is 50.50. This is wrong. - Click on card payment method to get the rest of the refund and click on Done. - If you now go to check the gift certificates of the customer, you will see that the gift card has been spent. This behaviour should not happen because, you are spending money instead of having it refunded when using that gift certificate. Maybe avoid using this payment method, or sum it to the gift card but not substract it. | ||||
| Proposed Solution | |||||
| Additional Information | |||||
| Tags | No tags attached. | ||||
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| Attached Files | |||||
| Issue History | |||||
| Date Modified | Username | Field | Change | ||
| 2024-03-26 12:22 | NaroaIriarte | New Issue | |||
| 2024-03-26 12:22 | NaroaIriarte | Assigned To | => Retail | ||
| 2024-03-26 12:22 | NaroaIriarte | Triggers an Emergency Pack | => No | ||
| 2024-04-05 23:29 | guilleaer | Status | new => acknowledged | ||
| 2024-04-05 23:29 | guilleaer | Note Added: 0162898 | |||
| 2024-04-06 07:10 | SABARINATH P | Assigned To | Retail => SABARINATH P | ||
| 2024-04-06 07:46 | SABARINATH P | Status | acknowledged => scheduled | ||
| 2024-04-06 13:10 | hgbot | Note Added: 0162901 | |||
| 2024-04-16 09:04 | hgbot | Resolution | open => fixed | ||
| 2024-04-16 09:04 | hgbot | Status | scheduled => resolved | ||
| 2024-04-16 09:04 | hgbot | Note Added: 0163249 | |||
| 2024-04-16 09:05 | hgbot | Note Added: 0163250 | |||
| 2024-04-16 09:05 | javierRodriguez | Status | resolved => closed | ||
| Notes | |||||
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