0055005: [US] Issue on the payment panel - Openbravo Issue Tracking System

Openbravo Issue Tracking System - POS2

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Project

Category

View Status

Date Submitted

Last Update

0055005

POS2

POS

public

2024-02-07 10:40

2024-03-20 09:30

Reporter

wicherr

Assigned To

Triage Omni OMS

Priority

normal

Severity

major

Reproducibility

always

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

Target Version

24Q1.1

Fixed in Version

Merge Request Status

Review Assigned To

OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0055005: [US] Issue on the payment panel

Description

When we reach the payment screen during the return process, there is an issue regarding the refresh of the screen data : in the following video, you can see that at the first attempt, the credit card refund is available and the amounts to refund on the quick action panel is 0. If we add a partial payment, then the screen works as expected.

https://drive.google.com/file/d/1qWCMCW29FxASbkG0nPYzNMIj8JIJF9lc/view [^]

Steps To Reproduce

Prerequisite :
The price list used must be with prices not included taxes
The organization must use the AVALARA module
On the channel touchpoint type configuration, on the cash payment method, the “Allowed PMs for refund” should be “Only those defined” and the “PM for refund” tab should be populated by any PM but the credit card PM.

Step to reproduce :
On POS, make a sale and finalize it by cash
Open the tickets tab
Click on the 3 dots and choose “Verified return”
Select the lines and valid
Click on Pay
=> The amounts on the the quick action panel are 0
=> The refund by credit card is available

Proposed Solution

Additional Information