Openbravo Issue Tracking System - POS2 | |||||
| View Issue Details | |||||
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0054810 | POS2 | POS | public | 2024-02-29 16:14 | 2024-03-05 14:34 |
| Reporter | sofia_rodriguez | ||||
| Assigned To | Retail | ||||
| Priority | high | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Platform | OS | 5 | OS Version | ||
| Product Version | |||||
| Target Version | Fixed in Version | ||||
| Merge Request Status | |||||
| Review Assigned To | |||||
| OBNetwork customer | OBPS | ||||
| Support ticket | |||||
| Regression level | |||||
| Regression date | |||||
| Regression introduced in release | |||||
| Regression introduced by commit | |||||
| Triggers an Emergency Pack | No | ||||
| Summary | 0054810: Error while doing a Cross Store Return Payment | ||||
| Description | The following error: "Cannot read properties of undefined (reading 'new')" prevents the user from refunding an order that was created in another store. **Configuration required: Both store should be configured with the same Cross Store organization | ||||
| Steps To Reproduce | 1. Open store "A", create a ticket with a client assigned and pay it 2. Open store "B" and enter the orders screen 3. Select the order previously done in Store "A" and click OK in the "Cross Store Payment" pop up 4. Once the order is opened click on the three dots button, select "Verified Returns" and chose the article(s) to be returned 5. Click on "Refund" button | ||||
| Proposed Solution | |||||
| Additional Information | |||||
| Tags | No tags attached. | ||||
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| Issue History | |||||
| Date Modified | Username | Field | Change | ||
| 2024-02-29 16:14 | sofia_rodriguez | New Issue | |||
| 2024-02-29 16:14 | sofia_rodriguez | Assigned To | => Retail | ||
| 2024-02-29 16:14 | sofia_rodriguez | OBNetwork customer | => OBPS | ||
| 2024-02-29 16:14 | sofia_rodriguez | Triggers an Emergency Pack | => No | ||
| 2024-03-05 14:34 | javierRodriguez | Note Added: 0161665 | |||
| 2024-03-05 14:34 | javierRodriguez | Status | new => scheduled | ||
| 2024-03-05 14:34 | javierRodriguez | Status | scheduled => resolved | ||
| 2024-03-05 14:34 | javierRodriguez | Resolution | open => fixed | ||
| 2024-03-05 14:34 | javierRodriguez | Status | resolved => closed | ||
| Notes | |||||
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