Openbravo Issue Tracking System - POS2 |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0054796 | POS2 | POS | public | 2024-02-29 12:00 | 2024-03-15 08:32 |
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| Reporter | caristu | |
| Assigned To | sreehari | |
| Priority | immediate | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | 2023-12-26 |
| Regression introduced in release | 24Q1 |
| Regression introduced by commit | https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/commit/c9cba9d724e026b24b669e75d36fa581878d0c8b [^] |
| Triggers an Emergency Pack | No |
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| Summary | 0054796: Error sending PDF templates by email |
| Description | A NPE exception is causing that PDF templates cannot be sent by email
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| Steps To Reproduce | Configuration:
1- Go to the organization window. Select the organization of your terminal and set a PDF template in the "Print Ticket Template" field
2- Go the touchpoint type window. Select the type of your terminal and enable the Send delivery option
Steps:
1- Login in the POS using the configured terminal
2- Create a ticket, pay it and send the send email option
3- Note that the email is not sent. The process fails at this point[1] due to a NPE
[1] https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/blob/c9cba9d724e026b24b669e75d36fa581878d0c8b/src/org/openbravo/pos2/mailing/SendEmailLoader.java#L128 [^]
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| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | | depends on | backport | 0054886 | 24Q1.1 | closed | sreehari | Error sending PDF templates by email | | caused by | defect | 0054150 | | closed | prakashmurugesan88 | [RM-10273] - Gift Cards / Credit notes are not sent by email |
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| Attached Files | |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2024-02-29 12:00 | caristu | New Issue | |
| 2024-02-29 12:00 | caristu | Assigned To | => Triage Platform Base |
| 2024-02-29 12:00 | caristu | Regression date | => 2023-12-26 |
| 2024-02-29 12:00 | caristu | Regression introduced in release | => 24Q1 |
| 2024-02-29 12:00 | caristu | Regression introduced by commit | => https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/commit/c9cba9d724e026b24b669e75d36fa581878d0c8b [^] |
| 2024-02-29 12:00 | caristu | Triggers an Emergency Pack | => No |
| 2024-02-29 12:00 | caristu | Issue generated from | 0054150 |
| 2024-02-29 12:00 | caristu | Relationship added | caused by 0054150 |
| 2024-02-29 12:04 | hgbot | Note Added: 0161426 | |
| 2024-02-29 12:08 | hgbot | Note Added: 0161427 | |
| 2024-02-29 12:09 | caristu | Assigned To | Triage Platform Base => Retail |
| 2024-03-06 17:32 | guilleaer | Status | new => acknowledged |
| 2024-03-07 18:07 | guilleaer | Status | acknowledged => scheduled |
| 2024-03-07 18:09 | guilleaer | Assigned To | Retail => caristu |
| 2024-03-14 17:09 | guilleaer | Assigned To | caristu => sreehari |
| 2024-03-15 08:32 | hgbot | Note Added: 0162207 | |
| 2024-03-15 08:32 | hgbot | Note Added: 0162208 | |
| 2024-03-15 08:32 | hgbot | Note Added: 0162209 | |
| 2024-03-15 08:32 | hgbot | Resolution | open => fixed |
| 2024-03-15 08:32 | hgbot | Status | scheduled => closed |
| 2024-03-15 08:32 | hgbot | Fixed in Version | => RR24Q2 |
| 2024-03-15 08:32 | hgbot | Note Added: 0162210 | |