Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0054791 | Retail Modules | Web POS | public | 2024-02-28 16:18 | 2024-05-03 11:34 |
|
| Reporter | malsasua | |
| Assigned To | sreehari | |
| Priority | high | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | RR24Q3 | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
|
| Summary | 0054791: when incremental refresh is executed after ticket completion, the ticket printing is slow |
| Description | when the incremental refresh is executed after the ticket is completed, and the incremental refresh is downloading a lot of data, after click in DONE button, the loading page is displayed and the ticket is not printed immediately.
It seems that the ticket is not printed until all the data downloaded by incremental refresh is stored in local db |
| Steps To Reproduce | . in a environment with at least 50K products (attached a script to create products and prices)
. configure the inc refresh for each 2mins
POS
. open HW Manager
. do login
. start a ticket:
- add 1 item
- click in total
- add payment (no click in DONE)
in DB - update all prices
. wait 2 mins -> messages will be displayed:
Master data refresh will happen after this ticket is closed
. wait the data is downloaded
. click in DONE button
loading page is displayed for more than 1 min, and the ticket is not printed immediately. It is printed 1min later
You can see it in the next video:
https://drive.google.com/file/d/11QtFBSqOyPie8-t1LgeH91SUgK4Goare/view?usp=sharing [^] |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  script.txt (3,174) 2024-02-28 16:22
https://issues.openbravo.com/file_download.php?file_id=19504&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2024-02-28 16:18 | malsasua | New Issue | |
| 2024-02-28 16:18 | malsasua | Assigned To | => Retail |
| 2024-02-28 16:18 | malsasua | Triggers an Emergency Pack | => No |
| 2024-02-28 16:22 | malsasua | File Added: script.txt | |
| 2024-02-28 16:24 | Practics | Issue Monitored: Practics | |
| 2024-03-08 12:24 | jorgewederago | Status | new => acknowledged |
| 2024-03-28 05:56 | sreehari | Assigned To | Retail => sreehari |
| 2024-03-28 05:56 | sreehari | Status | acknowledged => scheduled |
| 2024-04-25 07:07 | hgbot | Note Added: 0163708 | |
| 2024-05-03 11:34 | hgbot | Resolution | open => fixed |
| 2024-05-03 11:34 | hgbot | Status | scheduled => closed |
| 2024-05-03 11:34 | hgbot | Fixed in Version | => RR24Q3 |
| 2024-05-03 11:34 | hgbot | Note Added: 0164048 | |
| 2024-05-03 11:34 | hgbot | Note Added: 0164049 | |