0054729: No Invoice generated in Verified return : Error message

Openbravo Issue Tracking System - POS2

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Project

Category

View Status

Date Submitted

Last Update

0054729

POS2

POS

public

2024-02-20 14:44

2024-03-20 15:15

Reporter

Felixaka

Assigned To

SABARINATH P

Priority

high

Severity

major

Reproducibility

always

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

Target Version

Fixed in Version

24Q2

Merge Request Status

Review Assigned To

guilleaer

OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0054729: No Invoice generated in Verified return : Error message

Description

When doing verified return with a ticket that has been previously invoiced, there is an error message.

A specific configuration need to be done (see in step to reproduce)

Steps To Reproduce

Go in the back office,
In the windows 'master data model configuration'
Add :

-> Openbravo Business Parnter address webpos; Mode = Remote; Active= Yes
-> Openbravo Business Partners - Web POS 2; Mode= Remote; Active= Yes

In the windows preference,
Check that "Enable remote for customer'= N

Go in the POS;

-Add a customer to the ticket
-Invoice the receipt
-Finalize the sale
-Go in the order windows
-Select the previous ticket by clicking on the 3 dots
-Click on 'Verified return'
=See that there is an error message

Proposed Solution

Additional Information