Openbravo Issue Tracking System - POS2
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0054642POS2POSpublic2024-02-09 21:262024-02-26 10:46
axelmercado 
alainperez 
highmajoralways
closedunable to reproduce 
5
 
 
guillermogil
No
0054642: Cancel and Replace remain in EWI when the BP has no "Default Ship Address".
When we generate a cancel and replace for a client that does not have in its addresses an address with the check "Default Shipping Address", it stays in EWI with error "JSONObject["shipLocId"] not found" even if it has the check "Shipping Address" set to True.
In backoffice:
1- For the BP "Arturo Montoro" uncheck "Default Shipping Addres" of their addresses.
2- Verify that none of the addresses have this check activated but that there are some with the check "Shipping Address" because with this it should work.

In POS2:
1- Make or take a sale for the customer Arturo Montoro.
2- Perform a Cancel and Replace of the previous order.
3- Complete it.
4- Check the customer's orders and notice that the previous orders are not found.
5- Check in the backoffice that it has been left as EWI.
In case there is no address with the "Default Shipping Address" check box, one of the addresses with the "Shipping Address" check box should be taken to avoid the order being left in EWI.
No tags attached.
related to defect 0054587 closed alainperez Quotations remain in EWI when the BP has no "Default Ship Address". 
Issue History
2024-02-09 21:26axelmercadoNew Issue
2024-02-09 21:26axelmercadoAssigned To => Retail
2024-02-09 21:26axelmercadoTriggers an Emergency Pack => No
2024-02-09 21:26axelmercadoSummary0054587: Cancel and Replace remain in EWI when the BP has no "Default Ship Address". => Cancel and Replace remain in EWI when the BP has no "Default Ship Address".
2024-02-09 21:26axelmercadoRelationship addedrelated to 0054587
2024-02-19 10:59guillermogilAssigned ToRetail => alainperez
2024-02-21 22:11alainperezStatusnew => scheduled
2024-02-21 22:11alainperezNote Added: 0161052
2024-02-21 23:46axelmercadoNote Added: 0161054
2024-02-26 10:46guillermogilReview Assigned To => guillermogil
2024-02-26 10:46guillermogilNote Added: 0161233
2024-02-26 10:46guillermogilStatusscheduled => closed
2024-02-26 10:46guillermogilResolutionopen => unable to reproduce

Notes
(0161052)
alainperez   
2024-02-21 22:11   
I couldn't reproduce it in livebuilds
(0161054)
axelmercado   
2024-02-21 23:46   
It can no longer be reproduced, I will look for the changes.
(0161233)
guillermogil   
2024-02-26 10:46   
Closing it as not happening anymore