Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0054539 | Retail Modules | Web POS | public | 2024-02-01 10:00 | 2024-03-01 12:53 |
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| Reporter | nicola_uva | |
| Assigned To | sreehari | |
| Priority | immediate | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | pi | |
| Target Version | pi | Fixed in Version | RR24Q2 | |
| Merge Request Status | approved |
| Review Assigned To | |
| OBNetwork customer | Gold |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0054539: Customer Creation - Server go offline |
| Description | When a customer is created from the POS the server go offline
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| Steps To Reproduce | 0) Configure in the backoffice remote customer preference to Y
1) Open webpos
2) Go in customer screen
3) Create customer
4) click on save
5) click on close
6) Server go OFFLINE -> ERROR
When click on close a call "org.openbravo.retail.posterminal.master.BPartnerFilter" is performed in the back office but with empy filter (see image attached).
When the request happen on customer with a big amount a customer (i.e 1milion) the server go offline because the query to retrieve customer is automcatically canceled.
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| Proposed Solution | When you click the close button the backoffice must not called.
In the POS you have all the customer info |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  BPcall.png (16,516) 2024-02-01 10:00
https://issues.openbravo.com/file_download.php?file_id=19427&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2024-02-01 10:00 | nicola_uva | New Issue | |
| 2024-02-01 10:00 | nicola_uva | Assigned To | => Retail |
| 2024-02-01 10:00 | nicola_uva | File Added: BPcall.png | |
| 2024-02-01 10:00 | nicola_uva | OBNetwork customer | => Gold |
| 2024-02-01 10:00 | nicola_uva | Triggers an Emergency Pack | => No |
| 2024-02-12 14:29 | jorgewederago | Project | Retail Modules => POS2 |
| 2024-02-12 14:39 | jorgewederago | Project | POS2 => Retail Modules |
| 2024-02-20 11:45 | nicola_uva | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=27569#r27569 |
| 2024-02-21 10:24 | sreehari | Assigned To | Retail => sreehari |
| 2024-02-21 12:48 | sreehari | Status | new => scheduled |
| 2024-02-26 12:01 | hgbot | Merge Request Status | => open |
| 2024-02-26 12:01 | hgbot | Note Added: 0161236 | |
| 2024-02-26 12:01 | hgbot | Note Added: 0161237 | |
| 2024-03-01 09:07 | hgbot | Merge Request Status | open => approved |
| 2024-03-01 12:53 | hgbot | Resolution | open => fixed |
| 2024-03-01 12:53 | hgbot | Status | scheduled => closed |
| 2024-03-01 12:53 | hgbot | Fixed in Version | => RR24Q2 |
| 2024-03-01 12:53 | hgbot | Note Added: 0161511 | |
| 2024-03-01 12:53 | hgbot | Note Added: 0161512 | |
| 2024-03-01 12:53 | hgbot | Note Added: 0161513 | |
| 2024-03-01 12:53 | hgbot | Note Added: 0161514 | |