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0054420POS2POSpublic2024-01-22 17:162024-01-22 17:18
Daria_Sh 
Retail 
normalminorhave not tried
newopen 
5
 
 
No
0054420: [24Q1]Return Order is not created if create a blind return with the assigned customer and using Credit Note payment method
If assign 'Arturo Montoro' customer, create a blind Return and apply 'Credit Note' payment method, Return Order as well as Credit Note is not created

To be able to reproduce the issue, Credit Note as separate payment method should be configured for the terminal
1.Go to VBS-30 (login:vallblanca/password:openbravo)
2.Change 'VBS Customer' to 'Arturo Montoro' customer
3.Push 3 vertical dots at the bottom of Orders area → Select 'Convert to return' option
4.Add 'Avalanche transceiver' product to the Order → Push 'Refund' button
5.Select 'Credit Note' payment method → Click 'Done' button
6.Go to Sell → Orders
7.Pay attention to the created return

Actual result: Return order is not created
Expected result: Return order in status Refunded is created
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Issue History
2024-01-22 17:16Daria_ShNew Issue
2024-01-22 17:16Daria_ShAssigned To => Retail
2024-01-22 17:16Daria_ShTriggers an Emergency Pack => No
2024-01-22 17:18Daria_ShSummary[24Q1]Return Order is not created if create a blind return with the assigned customer => [24Q1]Return Order is not created if create a blind return with the assigned customer and using Credit Note payment method
2024-01-22 17:18Daria_ShSteps to Reproduce Updatedbug_revision_view_page.php?rev_id=27380#r27380

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