Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0054305POS2POSpublic2024-01-11 09:122024-01-11 13:50
Reporterprakashmurugesan88 
Assigned Toprakashmurugesan88 
PriorityhighSeveritymajorReproducibilityalways
StatusscheduledResolutionopen 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0054305: [RM-10312] "Print/Email duplicate" functionality does not work from the "Orders" menu
DescriptionWhen trying to duplicate a receipt from the "Orders" menu it does not work.

Actually the option is grey out.

That happens for all kind of receipts: orders and returns.

And it is OK if we open the ticket, and then from the Ticket view we click on Print/Duplicated
Steps To ReproduceEnable Reprintable Documents in Store

In Pos, Create and Pay the ticket.
In Order list window click on 3 dot button for the created ticket.
Notice 'Print / Email Duplicate' button is disabled.

Now select the ticket.
Once the ticket is opened, notice 'Print / Email Duplicate' button is enabled.
Proposed Solution
Additional Information
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Issue History
Date ModifiedUsernameFieldChange
2024-01-11 09:12prakashmurugesan88New Issue
2024-01-11 09:12prakashmurugesan88Assigned To => prakashmurugesan88
2024-01-11 09:12prakashmurugesan88Triggers an Emergency Pack => No
2024-01-11 09:13prakashmurugesan88Statusnew => scheduled
2024-01-11 13:50hgbotNote Added: 0159127

Notes
(0159127)
hgbot   
2024-01-11 13:50   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/2341 [^]