Openbravo Issue Tracking System - POS2
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0054277POS2POSpublic2024-01-09 16:002024-01-09 16:02
charlotte_vasseur 
Retail 
normalmajoralways
newopen 
5
 
 
No
0054277: User Input + Value Translations: full refresh is not enough, we have to clean cache of the browser to see the translation in POS
For User Input and Inser Input Value, we don't see the translations in the POS after a full refresh on the touchpoint
We have to clean the cache of the browser, force a full refresh on the touchpoint should be enough
In BO, log in with Role 'System Administrator'
In window 'Language', define a second language as 'System Language' (for example 'French (France)')

In BO, log in with role 'The White Valley Group Admin'
In window 'User Input', select a user input (for example 'Return Line Reason')
In subtab 'Translation', define a translation for the previous language ('French (France)' - see "BO User Input Translation.png")
In subtab 'Input Value', select a value (for example 'Other')
In subtab 'Input Value Translation', define a translation for the previous language ('French (France)' - see "BO User Input Value Translation.png")

Log in POS
The user is logged with language English
Add a product to the ticket and select 'Return Line' on it
A pop-up is displayed asking for a reason in English (OK - see "01 User logged in English.png")

Change the language of the user in POS for French
Add a product to the ticket and select 'Return Line' on it
A pop-up is displayed asking for a reason in English (OK expected - see "02 French after change language.png")

In BO, window 'Channel - Touchpoint', force a full refresh on the touchpoint used in POS
In POS, set the default language to French, log out and log in
A full refresh happens
Add a product to the ticket and select 'Return Line' on it
=> A pop-up is displayed asking for a reason but it is still in English (KO - see "03 French after force full refresh in BO.png")

We have to clean cache of the browser in order to see properly the translation in French (see "04 French after clean cache of browser.png")
No tags attached.
png BO User Input Translation.png (120,381) 2024-01-09 16:00
https://issues.openbravo.com/file_download.php?file_id=19300&type=bug
png

png BO User Input Value Translation.png (148,677) 2024-01-09 16:00
https://issues.openbravo.com/file_download.php?file_id=19301&type=bug
png

png 01 User logged in English.png (113,514) 2024-01-09 16:00
https://issues.openbravo.com/file_download.php?file_id=19302&type=bug
png

png 02 French after change language.png (140,768) 2024-01-09 16:00
https://issues.openbravo.com/file_download.php?file_id=19303&type=bug
png

png 03 French after force full refresh in BO.png (140,636) 2024-01-09 16:01
https://issues.openbravo.com/file_download.php?file_id=19304&type=bug
png

png 04 French after clean cache of browser.png (142,241) 2024-01-09 16:01
https://issues.openbravo.com/file_download.php?file_id=19305&type=bug
png
Issue History
2024-01-09 16:00charlotte_vasseurNew Issue
2024-01-09 16:00charlotte_vasseurAssigned To => Retail
2024-01-09 16:00charlotte_vasseurFile Added: BO User Input Translation.png
2024-01-09 16:00charlotte_vasseurTriggers an Emergency Pack => No
2024-01-09 16:00charlotte_vasseurFile Added: BO User Input Value Translation.png
2024-01-09 16:00charlotte_vasseurFile Added: 01 User logged in English.png
2024-01-09 16:00charlotte_vasseurFile Added: 02 French after change language.png
2024-01-09 16:01charlotte_vasseurFile Added: 03 French after force full refresh in BO.png
2024-01-09 16:01charlotte_vasseurFile Added: 04 French after clean cache of browser.png
2024-01-09 16:02charlotte_vasseurNote Added: 0158979

Notes
(0158979)
charlotte_vasseur   
2024-01-09 16:02   
Reproduced also on SMCP WW-DEV environment with several system languages already configured (no compilation needed)