| Openbravo Issue Tracking System - POS2 | 
| View Issue Details | 
| 
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| ID | Project | Category | View Status | Date Submitted | Last Update | 
| 0054266 | POS2 | POS | public | 2024-01-08 13:15 | 2024-01-26 10:45 | 
| 
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| Reporter | igor_trebol |  | 
| Assigned To | njimenez |  | 
| Priority | normal | Severity | major | Reproducibility | always | 
| Status | closed | Resolution | fixed |  | 
| Platform |  | OS | 5 | OS Version |  | 
| Product Version |  |  | 
| Target Version |  | Fixed in Version | 24Q2 |  | 
| Merge Request Status | approved | 
| Review Assigned To |  | 
| OBNetwork customer | OBPS | 
| Support ticket |  | 
| Regression level |  | 
| Regression date |  | 
| Regression introduced in release |  | 
| Regression introduced by commit | https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/commit/15cfc3dbfbb889e124d0fbc278dc7fa4101ef0cc?view=parallel [^] | 
| Triggers an Emergency Pack | No | 
| 
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| Summary | 0054266: Issue Ticket option not working in Orders window | 
| Description | A regression has been introduced in orders window. When trying to issue a ticket, the button is disabled. It is because there is nothing in UI.selectedRemoteTicket and the action OBPOS2_IssueTicket needs to be performed with a ticket as parameter. 
 It only works if the checkbox for that line is selected.
 
 Besides that, it never removes the selected item, so if you un-select the checkbox it keeps the selected item, so the issue can be done.
 
 It looks like the cause could be here: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/commit/15cfc3dbfbb889e124d0fbc278dc7fa4101ef0cc?view=parallel#e31b5f642d718b2e46924658feb98bd52dc8e79b_164_157 [^]
 
 As a workaround clicking the checkbox activates the order line, and also loading the order allows to issue the order.
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| Steps To Reproduce | See attached gif. | 
| Proposed Solution |  | 
| Additional Information |  | 
| Tags | No tags attached. | 
| Relationships | | depends on | feature request | 0054375 |  | closed | jarmendariz | Add callback methods to Grid when the grid actions popover is shown/hidden |  | depends on | backport | 0054455 | 24Q1 | closed | njimenez | Issue Ticket option not working in Orders window |  | depends on | backport | 0054456 | 23Q4.2 | closed | njimenez | Issue Ticket option not working in Orders window |  | has duplicate | defect | 0053180 |  | closed | Rajesh_18 | 'Issue Order' is disabled if view it from the 'Orders' |  | has duplicate | defect | 0053894 |  | closed | Retail | [SALES] [ISSUE INVOICE] It's possible to issue an invoice from Orders menu on POS after finalize a sale for Simp. Invoice config | 
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| Attached Files |  IssueNotActive.gif (3,767,820) 2024-01-08 13:15 https://issues.openbravo.com/file_download.php?file_id=19296&type=bug
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| Issue History | 
| Date Modified | Username | Field | Change | 
| 2024-01-08 13:15 | igor_trebol | New Issue |  | 
| 2024-01-08 13:15 | igor_trebol | Assigned To | => Triage Platform Conn | 
| 2024-01-08 13:15 | igor_trebol | File Added: IssueNotActive.gif |  | 
| 2024-01-08 13:15 | igor_trebol | OBNetwork customer | => No | 
| 2024-01-08 13:15 | igor_trebol | Regression introduced by commit | => https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/commit/15cfc3dbfbb889e124d0fbc278dc7fa4101ef0cc?view=parallel [^] | 
| 2024-01-08 13:15 | igor_trebol | Triggers an Emergency Pack | => No | 
| 2024-01-08 13:30 | adrianromero | OBNetwork customer | No => OBPS | 
| 2024-01-08 13:30 | adrianromero | Assigned To | Triage Platform Conn => njimenez | 
| 2024-01-08 13:33 | adrianromero | Description Updated | bug_revision_view_page.php?rev_id=27300#r27300 | 
| 2024-01-10 16:13 | hgbot | Merge Request Status | => open | 
| 2024-01-10 16:13 | hgbot | Note Added: 0159059 |  | 
| 2024-01-17 07:44 | marvintm | Relationship added | has duplicate 0053180 | 
| 2024-01-18 11:15 | jarmendariz | Relationship added | depends on 0054375 | 
| 2024-01-23 16:36 | hgbot | Note Added: 0159665 |  | 
| 2024-01-24 15:04 | jarmendariz | Status | new => scheduled | 
| 2024-01-26 10:44 | hgbot | Merge Request Status | open => approved | 
| 2024-01-26 10:45 | hgbot | Note Added: 0159816 |  | 
| 2024-01-26 10:45 | hgbot | Note Added: 0159817 |  | 
| 2024-01-26 10:45 | hgbot | Note Added: 0159818 |  | 
| 2024-01-26 10:45 | hgbot | Resolution | open => fixed | 
| 2024-01-26 10:45 | hgbot | Status | scheduled => closed | 
| 2024-01-26 10:45 | hgbot | Fixed in Version | => 24Q2 | 
| 2024-01-26 10:45 | hgbot | Note Added: 0159819 |  | 
| 2024-01-26 10:45 | hgbot | Note Added: 0159820 |  | 
| 2024-01-30 06:39 | Rajesh_18 | Relationship added | has duplicate 0053894 | 
	| Notes | 
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			| (0159059) |  
			| hgbot |  
			| 2024-01-10 16:13 |  |  | 
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			| (0159665) |  
			| hgbot |  
			| 2024-01-23 16:36 |  |  | 
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			| (0159816) |  
			| hgbot |  
			| 2024-01-26 10:45 |  |  | 
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			| (0159817) |  
			| hgbot |  
			| 2024-01-26 10:45 |  |  | 
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			| (0159818) |  
			| hgbot |  
			| 2024-01-26 10:45 |  |  | 
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			| (0159819) |  
			| hgbot |  
			| 2024-01-26 10:45 |  |  | 
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			| (0159820) |  
			| hgbot |  
			| 2024-01-26 10:45 |  |  |