Openbravo Issue Tracking System - POS2
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0053854POS2POSpublic2023-11-03 13:562023-11-03 13:56
andre_montenegro 
Retail 
normalminorhave not tried
newopen 
5
 
 
No
0053854: [23Q4] Coupon no longer applies on 'Cancel and Replace' of paid ticket
When performing a 'Cancel and Replace' operation on a paid ticket with an applied coupon, the coupon becomes inactive as soon as the operation is confirmed, resulting in a replacement ticket without the coupon applied.
ERP Config - Create Coupon discount
- Login ERP as user: Openbravo / Pass: openbravo
- Change role to "The White Valley Group Admin - The White Valley Group"
- Go to "Discounts and Promotions" window
- Edit "2 x 1 - Ski Touring" discount, check "Use Coupon codes" & Save
- Click on "Coupon" Tab for this discount
- Create and save a new record
   - Coupon Code: "2x1"
   - "Active" should be checked

POS steps
- Log in to POS using User: Vallblanca and Password: openbravo.
- Create a ticket with these items:
  - Ski touring bindings
  - Ski touring board Dyn
- Click the three vertical dots button and select "Coupons"
- Choose "Redeem Coupon" and enter "2x1", click "Redeem".The coupon should be applied.
- Pay the ticket.
- Go to "Orders tab"
- Search for previous paid ticket, unfold more options and click "Cancel And Replace"
Notice that the new ticket which will replace the previous one, does not have the coupon applied.
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Issue History
2023-11-03 13:56andre_montenegroNew Issue
2023-11-03 13:56andre_montenegroAssigned To => Retail
2023-11-03 13:56andre_montenegroTriggers an Emergency Pack => No

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