Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0053841 | Retail Modules | Copy Retail Store | public | 2023-11-02 18:39 | 2023-11-02 18:39 |
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| Reporter | lorenzofidalgo | |
| Assigned To | Retail | |
| Priority | normal | Severity | major | Reproducibility | always |
| Status | new | Resolution | open | |
| Platform | | OS | 5 | OS Version | |
| Product Version | main | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0053841: [23Q4][Copy Store] POS2 gets stuck the first time after spreading Payment Method with Copy Payment Method |
| Description | It is not possible to continue working with the POS2 unless a refresh is done just after the Copy Payment Process is done to copy a Credit Note (probable to happen with other Payment Methods). |
| Steps To Reproduce | 0-Login Openbravo Backoffice inside a context with Copy Retail Store module installed.
1-Go to Channel - Touchpoint window, select VBS-3 and go to Payment Type tab.
2-Select Credit Note record and, at the top right of the screen, click "Spread payment for selected tills" process.
3-Inside the "Spread payment for selected tills" popup, select "POS2SD CMS POS2 Terminal Type" record and click Done button.
4-Now, login POS2 CMS-2 terminal, add 1 product to the empty ticket and try to pay it using Credit Note. DEFECT: Realise it gets stuck and a reload is required to continue. |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  POS2StuckAfterCreditNoteCopied.png (98,534) 2023-11-02 18:39
https://issues.openbravo.com/file_download.php?file_id=19125&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2023-11-02 18:39 | lorenzofidalgo | New Issue | |
| 2023-11-02 18:39 | lorenzofidalgo | Assigned To | => Retail |
| 2023-11-02 18:39 | lorenzofidalgo | File Added: POS2StuckAfterCreditNoteCopied.png | |
| 2023-11-02 18:39 | lorenzofidalgo | Triggers an Emergency Pack | => No |