Openbravo Issue Tracking System - POS2 | |||||||||||||||||||
View Issue Details | |||||||||||||||||||
ID | Project | Category | View Status | Date Submitted | Last Update | ||||||||||||||
0053818 | POS2 | POS | public | 2023-10-31 14:20 | 2023-11-03 14:12 | ||||||||||||||
Reporter | charlotte_vasseur | ||||||||||||||||||
Assigned To | sreehari | ||||||||||||||||||
Priority | normal | Severity | major | Reproducibility | always | ||||||||||||||
Status | closed | Resolution | fixed | ||||||||||||||||
Platform | OS | 5 | OS Version | ||||||||||||||||
Product Version | |||||||||||||||||||
Target Version | Fixed in Version | 24Q1 | |||||||||||||||||
Merge Request Status | |||||||||||||||||||
Review Assigned To | |||||||||||||||||||
OBNetwork customer | |||||||||||||||||||
Support ticket | |||||||||||||||||||
Regression level | |||||||||||||||||||
Regression date | |||||||||||||||||||
Regression introduced in release | |||||||||||||||||||
Regression introduced by commit | |||||||||||||||||||
Triggers an Emergency Pack | No | ||||||||||||||||||
Summary | 0053818: Drawer does not open when paying with Cash | ||||||||||||||||||
Description | The drawer does not open when paying the ticket with payment method Cash | ||||||||||||||||||
Steps To Reproduce | In BO Configure 'Channel - Touchpoint Type' with 'Auto close paid order' = Y For payment methods Cash and Credit Card : - 'Allow open drawer' = Y - 'Open drawer before closing' = Y See Configuration Touchpoint Type.png In POS Finalize a sale with Credit Card payment method => The drawer is well opened (OK) See Card drawer open.png Finalize a sale with Cash payment method => The drawer does not open (KO) See Cash drawer closed.png | ||||||||||||||||||
Proposed Solution | |||||||||||||||||||
Additional Information | |||||||||||||||||||
Tags | No tags attached. | ||||||||||||||||||
Relationships |
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Attached Files | Configuration Touchpoint Type.png (144,532) 2023-10-31 14:20 https://issues.openbravo.com/file_download.php?file_id=19116&type=bug Card drawer open.png (132,626) 2023-10-31 14:20 https://issues.openbravo.com/file_download.php?file_id=19117&type=bug Cash drawer closed.png (130,967) 2023-10-31 14:21 https://issues.openbravo.com/file_download.php?file_id=19118&type=bug | ||||||||||||||||||
Issue History | |||||||||||||||||||
Date Modified | Username | Field | Change | ||||||||||||||||
2023-10-31 14:20 | charlotte_vasseur | New Issue | |||||||||||||||||
2023-10-31 14:20 | charlotte_vasseur | Assigned To | => Retail | ||||||||||||||||
2023-10-31 14:20 | charlotte_vasseur | File Added: Configuration Touchpoint Type.png | |||||||||||||||||
2023-10-31 14:20 | charlotte_vasseur | Triggers an Emergency Pack | => No | ||||||||||||||||
2023-10-31 14:20 | charlotte_vasseur | File Added: Card drawer open.png | |||||||||||||||||
2023-10-31 14:21 | charlotte_vasseur | File Added: Cash drawer closed.png | |||||||||||||||||
2023-10-31 14:21 | charlotte_vasseur | Note Added: 0156544 | |||||||||||||||||
2023-10-31 14:27 | rafaroda | Relationship added | related to 0053460 | ||||||||||||||||
2023-10-31 15:15 | sreehari | Assigned To | Retail => sreehari | ||||||||||||||||
2023-11-01 06:59 | sreehari | Status | new => scheduled | ||||||||||||||||
2023-11-02 12:42 | hgbot | Note Added: 0156619 | |||||||||||||||||
2023-11-03 14:12 | hgbot | Note Added: 0156690 | |||||||||||||||||
2023-11-03 14:12 | hgbot | Resolution | open => fixed | ||||||||||||||||
2023-11-03 14:12 | hgbot | Status | scheduled => closed | ||||||||||||||||
2023-11-03 14:12 | hgbot | Fixed in Version | => 24Q1 | ||||||||||||||||
2023-11-03 14:12 | hgbot | Note Added: 0156691 | |||||||||||||||||
2023-11-16 07:51 | sreehari | Relationship added | causes 0053952 |
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