Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0053706POS2POSpublic2023-10-18 17:042023-11-22 09:48
Reportersergi_ventanilla 
Assigned Tosreehari 
PriorityhighSeveritymajorReproducibilityhave not tried
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version24Q1 
Merge Request Statusapproved
Review Assigned To
OBNetwork customerGold
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0053706: In a mobile device, when doing some actions it does not come back to the default expected TICKET view (even if config is OK)
DescriptionIssue: When doing some actions on mobile it does not come back to the default expected TICKET.

Configuration: In channel touchpoint window, in “Defaul Tab for Web Pos“ the “Scan When Order is always visible, Otherwise Order“ option must be properly set up (see screenshot config_OK)
Steps To ReproduceScenario1: when clicking on RETURN arrow in the product search, it does not come back to the default expected TICKET view.

1) Go to the search icon in order to add a product.
2) Click on the return arrow on the left (see screenshot "scenario_1")
3) It goes to the The wrong screen (KO) (see screenshot "scenario_1_KO")
4) It should go the default expected TICKET screen (OK) (see screenshot "scenario_1_OK")


Scenario 2: When clicking on RETURN arrow in the options of selecting a service, it does not come back to the default expected TICKET view.

1) Go to the search icon in order to add a product
2) Add a product (Exemple: Protector back).
3) Click on the product to add a service.
4) Click on the return arrow on the left (see screenshot "scenario_2").
5) The following screen appears (KO) (see screenshot "scenario_2_KO").
6) It should go the default expected TICKET screen (OK) (see screenshot "scenario_2_OK")


Scenario 3: When paying an order and it is not finished by clicking the arrow on the left it goes to the wrong screen.

1) Go to search icon in order to add a product.
2) Add a product (Exemple: Protector back).
3) Click on the product and add a service.
4) Select “Pay“
5) In the payments screen go back by clicking the arrow on the left (see screenshot "scenario_3").
6) The following screen appears (KO) (see screenshot "scenario_3_KO").
7) It should go the default expected TICKET screen (OK) (see screenshot "scenario_3_OK").
Proposed Solution
Additional Information
Tags"FASH"
Relationships
Attached Filespng config_OK.png (32,013) 2023-10-19 09:15
https://issues.openbravo.com/file_download.php?file_id=19062&type=bug
png

png scenario_1.png (49,273) 2023-10-19 09:17
https://issues.openbravo.com/file_download.php?file_id=19063&type=bug
png

png scenario_1_KO.png (47,131) 2023-10-19 09:17
https://issues.openbravo.com/file_download.php?file_id=19064&type=bug
png

png scenario_2.png (42,520) 2023-10-19 09:17
https://issues.openbravo.com/file_download.php?file_id=19065&type=bug
png

png scenario_2_KO.png (49,718) 2023-10-19 09:17
https://issues.openbravo.com/file_download.php?file_id=19066&type=bug
png

png scenario_2_OK.png (30,238) 2023-10-19 09:18
https://issues.openbravo.com/file_download.php?file_id=19067&type=bug
png

png scenario_3.png (24,769) 2023-10-19 09:18
https://issues.openbravo.com/file_download.php?file_id=19068&type=bug
png

png scenario_3_KO.png (25,033) 2023-10-19 09:18
https://issues.openbravo.com/file_download.php?file_id=19069&type=bug
png

png scenario_3_OK.png (38,000) 2023-10-19 09:19
https://issues.openbravo.com/file_download.php?file_id=19070&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2023-10-18 17:04sergi_ventanillaNew Issue
2023-10-18 17:04sergi_ventanillaAssigned To => Retail
2023-10-18 17:04sergi_ventanillaFile Added: config_OK.png
2023-10-18 17:04sergi_ventanillaTriggers an Emergency Pack => No
2023-10-18 17:05sergi_ventanillaFile Added: scenario_1.png
2023-10-18 17:08sergi_ventanillaTag Attached: "FASH"
2023-10-18 17:09sergi_ventanillaFile Added: scenario_1_KO.png
2023-10-18 17:09sergi_ventanillaFile Added: scenario_1_OK.png
2023-10-18 17:10sergi_ventanillaFile Added: scenario_2.png
2023-10-18 17:11sergi_ventanillaFile Added: scenario_2_OK.png
2023-10-18 17:12sergi_ventanillaIssue Monitored: sergi_ventanilla
2023-10-19 09:05XABIER_AGUADOFile Deleted: scenario_1.png
2023-10-19 09:05XABIER_AGUADOFile Deleted: config_OK.png
2023-10-19 09:05XABIER_AGUADOFile Deleted: scenario_1_KO.png
2023-10-19 09:05XABIER_AGUADOFile Deleted: scenario_1_OK.png
2023-10-19 09:05XABIER_AGUADOFile Deleted: scenario_2.png
2023-10-19 09:05XABIER_AGUADOFile Deleted: scenario_2_OK.png
2023-10-19 09:15sergi_ventanillaFile Added: config_OK.png
2023-10-19 09:17sergi_ventanillaFile Added: scenario_1.png
2023-10-19 09:17sergi_ventanillaFile Added: scenario_1_KO.png
2023-10-19 09:17sergi_ventanillaFile Added: scenario_2.png
2023-10-19 09:17sergi_ventanillaFile Added: scenario_2_KO.png
2023-10-19 09:18sergi_ventanillaFile Added: scenario_2_OK.png
2023-10-19 09:18sergi_ventanillaFile Added: scenario_3.png
2023-10-19 09:18sergi_ventanillaFile Added: scenario_3_KO.png
2023-10-19 09:19sergi_ventanillaFile Added: scenario_3_OK.png
2023-10-19 09:33sergi_ventanillaOBNetwork customer => Gold
2023-10-19 10:04rafarodaPrioritynormal => high
2023-10-26 22:45rafarodaTypedesign defect => defect
2023-11-04 10:45sreehariAssigned ToRetail => sreehari
2023-11-06 06:49sreehariStatusnew => scheduled
2023-11-21 09:34hgbotMerge Request Status => open
2023-11-21 09:34hgbotNote Added: 0157401
2023-11-22 09:47hgbotMerge Request Statusopen => approved
2023-11-22 09:48hgbotResolutionopen => fixed
2023-11-22 09:48hgbotStatusscheduled => closed
2023-11-22 09:48hgbotFixed in Version => 24Q1
2023-11-22 09:48hgbotNote Added: 0157451
2023-11-22 09:48hgbotNote Added: 0157452

Notes
(0157401)
hgbot   
2023-11-21 09:34   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/2249 [^]
(0157451)
hgbot   
2023-11-22 09:48   
Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/2249 [^]
(0157452)
hgbot   
2023-11-22 09:48   
Directly closing issue as related merge request is already approved.

Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2 [^]
Changeset: 6578e473bbed122a17bf6c173b259e70348a4b21
Author: Sreehari Venkataraman <sreehari.venkataraman.ext@openbravo.com>
Date: 22-11-2023 08:48:03
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/commit/6578e473bbed122a17bf6c173b259e70348a4b21 [^]

Fixes ISSUE-53706: Added conditions to switch back to cart window

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M web-jspack/org.openbravo.pos2/src/authentication/loginInitActions.js
M web-jspack/org.openbravo.pos2/src/components/AddProductPanelContent/AddProductPanelContent.jsx
M web-jspack/org.openbravo.pos2/src/components/ApplicationButtonBar/ApplicationButtonBar.config.json
M web-jspack/org.openbravo.pos2/src/components/Payments/PaymentPanel/PaymentPanelHeader.config.json
M web-jspack/org.openbravo.pos2/src/components/ShoppingCart/ShoppingCartButton.jsx
M web-jspack/org.openbravo.pos2/src/model/user-interface/actions/productSearch/restoreAddProductModeFromProductSearch.js
---