Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0053646Retail ModulesWeb POSpublic2023-10-11 13:222024-01-15 07:56
Reportermalsasua 
Assigned Toranjith_qualiantech_com 
PriorityhighSeveritymajorReproducibilityalways
StatusclosedResolutionno change required 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customerGold
Support ticket76278
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0053646: Duplicated DocumentNo in sales order when loadTerminalModel is slow
Descriptionwhen the request loadTerminalModel is slow, it is possible that document number stored in POS when the ticket is closed is updated with the previous document number
Steps To Reproduce1) Terminal info request is launched, and it is slow
2) ticket is closed and State document sequence is updated.
3) the request sent in 1 response after ticket is closed in 2, and state is updated with previous document number
4) Due to above, next ticket will also have same document number.
Proposed Solution
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Issue History
Date ModifiedUsernameFieldChange
2023-10-11 13:22malsasuaNew Issue
2023-10-11 13:22malsasuaAssigned To => Retail
2023-10-11 13:22malsasuaOBNetwork customer => Gold
2023-10-11 13:22malsasuaSupport ticket => 76278
2023-10-11 13:22malsasuaTriggers an Emergency Pack => No
2023-10-24 07:15ranjith_qualiantech_comAssigned ToRetail => ranjith_qualiantech_com
2024-01-15 07:56marvintmNote Added: 0159288
2024-01-15 07:56marvintmStatusnew => closed
2024-01-15 07:56marvintmResolutionopen => no change required

Notes
(0159288)
marvintm   
2024-01-15 07:56   
This is not related to a problem in current code, we are managing it in a separate thread by checking the logs and will provide a fix for that particular version