Openbravo Issue Tracking System - POS2 | |||||
View Issue Details | |||||
ID | Project | Category | View Status | Date Submitted | Last Update |
0053623 | POS2 | POS | public | 2023-10-09 13:48 | 2023-10-20 09:17 |
Reporter | Daria_Sh | ||||
Assigned To | sreehari | ||||
Priority | normal | Severity | minor | Reproducibility | have not tried |
Status | scheduled | Resolution | open | ||
Platform | OS | 5 | OS Version | ||
Product Version | |||||
Target Version | Fixed in Version | ||||
Merge Request Status | |||||
Review Assigned To | |||||
OBNetwork customer | |||||
Support ticket | |||||
Regression level | |||||
Regression date | |||||
Regression introduced in release | |||||
Regression introduced by commit | |||||
Triggers an Emergency Pack | No | ||||
Summary | 0053623: Incorrect 'Current Balance' is shown if Order is paid by Credit Note and Reversed | ||||
Description | When I pay for an Order using a Credit Note and then make Reverse Payment,the current balance of this Credit Note increases by the total order amount of the Order in the 'Gift Card Instance' window in Backoffice Create a Credit Note: 1.Log in to POS2 (VBS-3): -username: vallblanca -password: openbravo 2.Pick 3 dots in the bottom of the Order area 3.Select 'Convert to return' 4.Add 'Avalanche transceiver' product to the Order 5.Click the 'Refund' button 6.Select the 'Credit Note' payment method 7.Push the 'Done' button Go to Backoffice (username: Openbravo/password - openbravo) → 'Gift Card Instance' window Write down: -the 'Search Key' of the created Credit Note (in POS it is a Card ID) -Current balance is 150.50 | ||||
Steps To Reproduce | 1.Go to POS2 (VBS-3) 2.Add the 'Multi-tool' product to the Order → Click 'Pay' button 3.Select 'Credit Note' payment method → Specify Card ID of Credit Note 4.Pick 'Search' button → Click the shown Credit Note → Push 'Done' button 5.Go to Main menu → 'Orders' → Open created Order by clicking on it 6.Push the 'Review Payments' button → Click the rounded arrow beside '64.90 €'→ Pick 'OK' in confirmation dialog 7.Select 'Cash' payment method → Push 'Done' button 8.Go to Backoffice → 'Gift Card Instance' window 9.Select Credit Note used to pay Order → Pay attention to the Credit Note 'Current Balance' Actual result: The Current Balance of Credit Note is increased by the total Order amount (64.90 EUR) Expected result: The Current Balance Credit Note remains 150.50 (as it was at the beginning) | ||||
Proposed Solution | |||||
Additional Information | |||||
Tags | No tags attached. | ||||
Relationships | |||||
Attached Files | current balance before reverse.png (138,083) 2023-10-09 13:49 https://issues.openbravo.com/file_download.php?file_id=19025&type=bug curremt balance after reverse.png (139,098) 2023-10-09 13:50 https://issues.openbravo.com/file_download.php?file_id=19026&type=bug | ||||
Issue History | |||||
Date Modified | Username | Field | Change | ||
2023-10-09 13:48 | Daria_Sh | New Issue | |||
2023-10-09 13:48 | Daria_Sh | Assigned To | => Retail | ||
2023-10-09 13:48 | Daria_Sh | Triggers an Emergency Pack | => No | ||
2023-10-09 13:49 | Daria_Sh | File Added: current balance before reverse.png | |||
2023-10-09 13:50 | Daria_Sh | File Added: curremt balance after reverse.png | |||
2023-10-10 10:12 | sreehari | Assigned To | Retail => sreehari | ||
2023-10-10 15:07 | sreehari | Status | new => scheduled | ||
2023-10-20 09:17 | hgbot | Note Added: 0156107 |
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